
Sheridan Nissan
New Castle, DE
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Consistent communication I had transmission issue and they communicated with me through the warranty process which proved to be lengthy. They made sure I was informed. They a I had transmission issue and they communicated with me through the warranty process which proved to be lengthy. They made sure I was informed. They also made sure I had a loaner More
Customer service I have been coming here for 2 yrs now and I have received the same outstanding customer service each time I get an oil change. The guys are always pro I have been coming here for 2 yrs now and I have received the same outstanding customer service each time I get an oil change. The guys are always professional and one of the service managers Chen always explain in detail what they did to my car. I am big on customer service and this location has not failed me yet More
The young man that assisted me did a wonderful job! The young man that assisted me did I wonderful job. I had a problem with my tire and I explained to him the issue, and he took care of the problem qu The young man that assisted me did I wonderful job. I had a problem with my tire and I explained to him the issue, and he took care of the problem quickly. Thank you! More
Excellent I have all my service done here. Love Tim Blanchette and Mike Galasso. Had them detail my car and remove a couple minor dents this time. Car looks br I have all my service done here. Love Tim Blanchette and Mike Galasso. Had them detail my car and remove a couple minor dents this time. Car looks brand new. You could not ask for better service anywhere!! I will not go anywhere else. More
Air conditioner not working Brought car in because air conditioner wasn’t working. I bought the car in February so I didn’t need it until the summer. The air was definitely neede Brought car in because air conditioner wasn’t working. I bought the car in February so I didn’t need it until the summer. The air was definitely needed in the last couple of months. I called and they scheduled an appointment. I dropped my car off and took the shuttle to work, by the way is so convenient for us that have to work. They fixed it and it was so great having nice cool air pouring out, because it was many days I felt I was suffocating. The staff is always professional, pleasant, and accommodating, that’s why this I only buy Nissan. Thank you! More
Great experience Friendly staff, clean work place and my car was done on time. No pushy sales people which I really appreciate. I look forward to continuing my busines Friendly staff, clean work place and my car was done on time. No pushy sales people which I really appreciate. I look forward to continuing my business with Sheridan. More
Great buying experience We have bought many cars from this dealership and I will definitely continue to go back. Everyone from the salesman to manager to the finance guy was We have bought many cars from this dealership and I will definitely continue to go back. Everyone from the salesman to manager to the finance guy was absolutely amazing. They made sure we happy with our vehicle and made the process so smooth. I can’t say enough how great they were to work with. I will definitely send anyone looking for a car their way. More
So far great!! When first looking at Nissans I was in contact with Bob Knowlton who did a great job of keeping me informed of vehicles which he felt would meet my re When first looking at Nissans I was in contact with Bob Knowlton who did a great job of keeping me informed of vehicles which he felt would meet my requirements. When actually visiting the dealership I dealt with Jon (Herrera?) Jon was extremely courteous and helpful. I ended up purchasing a 2019 Nissan Sentra. There was no pressure and the entire experience was very easy and no stress. More
Good service The service provided is good and the staff is friendly. I am glad that we finally got this matter resolved with my air conditioner as this problem st The service provided is good and the staff is friendly. I am glad that we finally got this matter resolved with my air conditioner as this problem started last summer More
They were the nicest people I Such a great experience. Matt was a pleasure to deal with! I would be pleased to deal with them and am definitely coming back when I need a new car. Such a great experience. Matt was a pleasure to deal with! I would be pleased to deal with them and am definitely coming back when I need a new car. More