
Sheridan Nissan
New Castle, DE
Filter Reviews by Keyword
By Type
Showing 430 reviews
Service was great and the timing of appointment outstanding. Writer of the ticket was on point. Concern: the driver’s front floor mat was black with wet foot prints and door panel with scuff outstanding. Writer of the ticket was on point. Concern: the driver’s front floor mat was black with wet foot prints and door panel with scuff marks. In other words no protect sheet was placed on the floor. Disappointed after such a interaction before. Be safe More
Clean, quick, personable , reasonably priced, on time, accurate , and with Covid they were even more cautious of sanitized areas. As a nurse I even felt they took the appropriate precautions for customers accurate , and with Covid they were even more cautious of sanitized areas. As a nurse I even felt they took the appropriate precautions for customers waiting on their cars. More
Always polite. Always prompt. Although they always seem to find some other thing I need to have done. Not always sure everything extra found, is necessary . to find some other thing I need to have done. Not always sure everything extra found, is necessary . More
The customer service was great. My car was done a lot faster than expected. The rep kept me updated while I was waiting and went over everything that was done to my car when it was done. Overall had a gr faster than expected. The rep kept me updated while I was waiting and went over everything that was done to my car when it was done. Overall had a great experience. More
Service completed earlier than anticipated. Repairs explained in detail prior to work being done. Staff courteous, efficient and precautions taken for COVID. Dealership facilities clean. explained in detail prior to work being done. Staff courteous, efficient and precautions taken for COVID. Dealership facilities clean. More
I like the car I bought. However, I wasn’t too impressed when I had to go back a week later for an issue and the guy who sold me the car acted as if he never knew me. You would think that he would instead a when I had to go back a week later for an issue and the guy who sold me the car acted as if he never knew me. You would think that he would instead ask how I was doing with the car. He totally blew me off and it was not as if the place was busy. It was hard to overlook that. Hence, the rating. Otherwise, the product stands for itself. Hard to say if I would recommend this dealership when it came to the sale. Fortunately, it was the service department that was on it and resolved the issue. In the end, the car is great. More
Sevrice person Willams Heinsohn was courteous and informative. Went over everything before checkout. I always wait for my car to be serviced. Waiting area clean & safe informative. Went over everything before checkout. I always wait for my car to be serviced. Waiting area clean & safe More
Great Service support, patient, kind, and knowledgeable. I've been with Sheridan Nissan more than 10 years and wish them all the best for another great year. I've been with Sheridan Nissan more than 10 years and wish them all the best for another great year. More
I blew a tire just before the Delaware Memorial Bridge leaving New Jersey on my way to South Carolina. I got towed to Sheridan Nissan. They found a tire replacement and had me on my way. They were very co leaving New Jersey on my way to South Carolina. I got towed to Sheridan Nissan. They found a tire replacement and had me on my way. They were very courteous and professional. More
I went to Sheridan Nissan on Election Day after voting. I had been wanting to get a vehicle for a while. Without being at all pushy, the salesman Eddie came out to greet me right away. I test drove a Nissan had been wanting to get a vehicle for a while. Without being at all pushy, the salesman Eddie came out to greet me right away. I test drove a Nissan Sentra, which I ended up liking so much, I had to get it. Eddie, as well as Joe in finance broke down all my payment options without trying to talk me into anything. They were so nice, it seemed like I had know them for years. I feel I got a good deal. Great experience, I would definitely recommend. More