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Sheridan Nissan

New Castle, DE

4.6
426 Reviews

114 S Dupont Hwy

New Castle, DE

19720

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Showing 426 reviews

November 21, 2024

Went multiple times for same issue, say they see no issue and can’t fix it. No stars More

by Ayeelexxie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
November 15, 2024

I had a scheduled Service appointment for my 2021, leased, Nissan Rogue Platinum, and was seen promptly by Debby, a very warm, friendly and courteous service rep. After about 20 (?) minutes, Bill ent More

by robin152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debby, Bill
October 30, 2024

Yes I would say service was good I bought all my car from Sheridan Nissan More

by webbc6837
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
October 23, 2024

Great Job. No issues and very polite attention to detail an love the valet ride. More

by Rud47man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbi.
September 25, 2024

Very thorough diagnosis and explanation of issues. Polite staff They took good care of me and got me out in a reasonable time More

by hcberg48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
July 09, 2024

I had a standard oil charge. My service was quick and efficient. Service staff was friendly and facility clean. More

by TT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Cobble
July 06, 2024

Matt the Advisor was receptive to my concerns and explained in detail the results. Very pleased with the visit. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
July 04, 2024

I was service at Sheridan Nissan for a manufacturing software update on recently with no charge. The waiting time for.me was done within 1 hour. Excellent courtesy service very much customer focus. More

by gibsonab51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hienshon
June 30, 2024

I have always had EXCELLENT service from Sheridan Nissan. I have found, from the receptionist, to the service and sales staff, that they always go “the extra mile” to make the customers’ experience a good More

by Luanne McDermott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill, Service Writer
June 29, 2024

Everyone is professional, friendly and usually gets you out in less time than projected. I would recommend them. More

by ale71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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