Sheridan Ford

I was able to get the appointment I wanted. Agent was courteous and kept me informed of what was happening. Lower price for service than I expected. courteous and kept me informed of what was happening. Lower price for service than I expected. More

Had an oil change and radiator flush done. Routine. Got home, and within a few days I noticed there was a leak from radiator T Connector. Made a followup appt to have them check/repair. They proceeded to t home, and within a few days I noticed there was a leak from radiator T Connector. Made a followup appt to have them check/repair. They proceeded to tell me they will fix it but at $300, that the cleaning caused the leak. Well, maybe that could be true, but they refused to fix the leak, and after talking to the service manager, he said best he could do was to knock off $40, that was as low as he could do it or he would lose money. The part was $30 and a hose was $70 but yet $250 was the best he could do to fix the issue and make things right. I told him I will never have service done there again and certainly never buy from there and he was like, ok, sorry to here! More

Service was not good, new 2021 escape first oil change and second oil change. They did not put enough oil in both times, it was just touching the bottom of the dip stick. They said it some auto fill for t and second oil change. They did not put enough oil in both times, it was just touching the bottom of the dip stick. They said it some auto fill for that model, well they should check it on the dip stick before they give the car back to you. Not very good service !!!!!!! More

I don’t know what happened to me yesterday but I went in for an oil change and new air filter. Checked in just before 9 am. There were at least 4 or 5 cars ahead of me so I knew I’d be waiting. But as the w for an oil change and new air filter. Checked in just before 9 am. There were at least 4 or 5 cars ahead of me so I knew I’d be waiting. But as the waiting room emptied out I got concerned. Finally, at 1:50 pm I receive a phone call (I’d been in the waiting room the whole time) to say my car was ready! Why did it take 5 hours for an oil change??? I’ve never had this happen before, what’s going on there?? More

Another GREAT experience at Sheridan Ford Service yesterday! John and the team evaluated my brakes carefully and saved me from unnecessary work. Of course, they also did my regular oil change, tire r yesterday! John and the team evaluated my brakes carefully and saved me from unnecessary work. Of course, they also did my regular oil change, tire rotation and multi-point inspection. Thanks folks! More

The staff was friendly and the service was fast. I would definitely come here again. definitely come here again. More

Very easy to work with and accommodating. Jamir was a great salesman and very responsive to all my questions. great salesman and very responsive to all my questions. More

Treated with respect and very professional Nate Smythe was a very honest pulled no punches was a very honest pulled no punches More

I love that the family owned business have actual family working and talking to the people…!! working and talking to the people…!! More

Comfortable and easy to work with…helped with any questions or concerns about process or vehicle questions or concerns about process or vehicle More