
Sheridan Ford
Wilmington, DE
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Spent over 2 hrs for a scheduled appt for oil change, filter replacement, tire rotation and wiper blade replacement. Now I have to go back for an air filter because the Dealership ran out…seriously! I fi filter replacement, tire rotation and wiper blade replacement. Now I have to go back for an air filter because the Dealership ran out…seriously! I find this unacceptable and downright annoying that I have to come back for a scheduled maintenance! More
Was due for an oil change. Was greeted by a smile. I waited for the service. They were extremely busy. About 20 minutes into my wait my advisor let me know that I needed an Was greeted by a smile. I waited for the service. They were extremely busy. About 20 minutes into my wait my advisor let me know that I needed an air filter. Ok, it was replaced. Another 20 minutes and all was completed. I feel that the service advisor and technicians are making sure that my safety is their priority. And washing my car was the icing on the cake. Thank you everyone. More
She was knowledgeable about the truck I purchased. Also, very patient with me as I was unsure and had questions. It was a pleasure to work with Quasha very patient with me as I was unsure and had questions. It was a pleasure to work with Quasha More
On Jan. 2 2022, I drove in to Sheridan Ford service department for my routine oil change and air filter. I said to the sales person I would pick my truck up in the afternoon. I was waiting outside for department for my routine oil change and air filter. I said to the sales person I would pick my truck up in the afternoon. I was waiting outside for my ride when my truck came out of the service door , the driver hit the gas and spun the wheels down the ally! I DON'T EVEN DRIVE MY TRUCK LIKE THAT ANYTIME! I won`t bring my truck there again, and I have been coming there for service for seven years and spent thousands of dollars there ,your loss. More
My visit to Sheridan Ford D was pleasant and satisfactory. John helped me during my visit and checked upon view problems I had with my vehicle. Overall, a good experience. satisfactory. John helped me during my visit and checked upon view problems I had with my vehicle. Overall, a good experience. More
Great experience dealing with Dan Stanley from over the phone and in person he was very knowledgeable and professional he took time and care to answered all my question. Also Joel in financing was great an phone and in person he was very knowledgeable and professional he took time and care to answered all my question. Also Joel in financing was great and very professional. It was a great experience dealing with these 2 gentleman . More