Sheridan Ford

Excellent service ken the service manager always professional and keeps us informed of everything going on with our service professional and keeps us informed of everything going on with our service More

Staff very pleasant and easy to work . The job was done on time . The shuttle was very convenient and the driver was extremely friendly The job was done on time . The shuttle was very convenient and the driver was extremely friendly More

Had my 2014 Ford Fiesta for over a year for a TCM replacement. The TCM was in short supply because it is a recall part and Covid supply chain issues, so it was not all local dealers fault. Service replacement. The TCM was in short supply because it is a recall part and Covid supply chain issues, so it was not all local dealers fault. Service rep (Ken) was not very helpful, never called me and made excuses (he's so busy!). After giving them authorization to do further diagnostics, no response from Ken. I call leave messages, no replies. Finally, I drive to the Dealership and Ken tells me I was on his list to call back ... HA! Car still won't start and they have no idea what to do, but want more money to do diagnostics. I walk out and call later, Ken does not impress me with any confidence, so I get the car towed out of there. Bottom line -- Sheridan Ford has car for 1 year, I pay them $470 and get the car back in the same condition. After I gave them a bad review on their customer service software, Duane Hill from Sheridan sends me an email that tells me it's all my fault. Wow! Now that's customer service. More

My car needed a battery replacement, I’m glad that they did same day service and I didn’t have to rent a car etc., for extra day service in case they had to order another battery. did same day service and I didn’t have to rent a car etc., for extra day service in case they had to order another battery. More

Sheridan Ford is fantastic to help you get the right vehicle. They go out of their way to assist and always give the right and helpful information. It doesn't get any better than dealing with Sherida vehicle. They go out of their way to assist and always give the right and helpful information. It doesn't get any better than dealing with Sheridan Ford. More

Sheridan did fantastic work on my 2017 Nissan Sentra. The Manager, Chris Luongo is professional and knows what he is doing. My car needed collision repairs three times and Chris and his crew made those The Manager, Chris Luongo is professional and knows what he is doing. My car needed collision repairs three times and Chris and his crew made those repairs and each time my car looked great! I only wish his shop could do mechanical repairs, I would trust my car with him any day. More

Chris, the finance manager was Outstanding! Put me at ease and did a wonderful job for me to buy out my lease! Put me at ease and did a wonderful job for me to buy out my lease! More

I purchase my vehicles at Sheridan Ford, because we love the service department. We have always had a positive experience. Rick G. went out of his way to help us and give us exemplary service. He is an ass the service department. We have always had a positive experience. Rick G. went out of his way to help us and give us exemplary service. He is an asset to Sheridan. Thank you. More

Dishonest Dealership and Manager, "Ford CEO Says NO MORE to INSANE Dealer Markups" Obviously Sheridan manager ($10,000.00 OVER sticker Joe Price) does not care what Ford CEO Jim Farley said. I ordered a to INSANE Dealer Markups" Obviously Sheridan manager ($10,000.00 OVER sticker Joe Price) does not care what Ford CEO Jim Farley said. I ordered a 2022 Ford truck about 6 months ago from a salesperson that I purchased a new Fore truck from in 2019 . She told me "3-5 months but probably closer to 3 months." I saw today they have a similar truck to the one I ordered on the lot. It had a couple more options and was not the color that I ordered but I was ready to pay the higher msrp. My salesperson talked to the manager Joe Price ,and he wants $10,000.00 over sticker. I told her he can add $10,000.00 to the one I ordered when it comes in. He refused. I recommend you buy elsewhere. Sales person Good Sales manager Awful More

Very friendly and knowledgeable. They worked hard to figure out what was wrong.with my car. They worked hard to figure out what was wrong.with my car. More