Sheridan Ford

Excellent Routine Maintenance Sheridan Ford provides excellent service. I came in for a routine oil change and inspection and the staff was very helpful in setting my appointment a Sheridan Ford provides excellent service. I came in for a routine oil change and inspection and the staff was very helpful in setting my appointment and getting me out as promptly as possible. Tara did a great job reaching out to me in advance of my appointment to let me know they were expecting a busy day of customers. More

Great Service Always get great service. Team is extremely courteous and helpful. One little blip. On the Ford F250, when they put my tires on, they only put 60 Always get great service. Team is extremely courteous and helpful. One little blip. On the Ford F250, when they put my tires on, they only put 60 lbs of air in. I was at the top of the Delaware Memorial Bridge when my air pressure light went off as I left the dealer & went straight to work. The front tires require 75 lbs & the back tires require 80 lbs. Everything else was great work! More

Great service. Courteous and very helpful. I had a recall repaired and Tara the service writer scheduled me an appointment right away. No hassle at all. Everyone’s was courteous, polite and th I had a recall repaired and Tara the service writer scheduled me an appointment right away. No hassle at all. Everyone’s was courteous, polite and the service time with my car was quick, More

Great sales person Josh everything was ready and moved us through the process quickly. Everyone was friendly and helpful. I would definitely recommend Sheri sales person Josh everything was ready and moved us through the process quickly. Everyone was friendly and helpful. I would definitely recommend Sheridan Ford More

The staff was awesome The staff was awesome, they finish my car in time and I was able to go to my next appointment with lots of time to spare. The staff was awesome, they finish my car in time and I was able to go to my next appointment with lots of time to spare. More

New car Had several issues with negotiations and the sales manager. They did not give me Kelly Blue Book value until I fought for it and two days later got wh Had several issues with negotiations and the sales manager. They did not give me Kelly Blue Book value until I fought for it and two days later got what I asked for. Very shady dealing going on and not sure we got the best deal More

Great service !!! I brought my car to Sheridan ford to have a recall service performed, the repairs were done very quickly and had a great overall experience with the s I brought my car to Sheridan ford to have a recall service performed, the repairs were done very quickly and had a great overall experience with the service department. More

F250 purchase Excellent sales service and easy process to purchase a truck. I worked with Tim and Carol and couldn’t be happier. I will recommend Sheridan Ford to Excellent sales service and easy process to purchase a truck. I worked with Tim and Carol and couldn’t be happier. I will recommend Sheridan Ford to my friends and family. More

Excellent Arrived around 7:00 am for service visit. Got right in. Work was done by 9;00 am, including a wash. This was my first service visit at Sheridan Ford. Arrived around 7:00 am for service visit. Got right in. Work was done by 9;00 am, including a wash. This was my first service visit at Sheridan Ford. Great experience More

Poor customer service Made appt for thermostat repair, was told wait time for would be 2-2 1/2 hrs. Waited 7 hrs. (They knew I was waiting) Was not given updates by advisor Made appt for thermostat repair, was told wait time for would be 2-2 1/2 hrs. Waited 7 hrs. (They knew I was waiting) Was not given updates by advisor at any time. I had to seek info from other advisors there. Was never offered apology when finally completed and lame excuse for cause. I understand things come up and wait times are approximate, but this was a bit extreme. A short "sorry for the wait" and a decent explanation would have led to a different review. More