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Sheridan Ford

Wilmington, DE

4.1
343 Reviews

4001 Kirkwood Hwy

Wilmington, DE

19808

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Showing 343 reviews

November 07, 2023

Everyone was professional. Clean and inviting waiting environment. Good price and great service. I will only take my ford here. More

by Dave L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Griffin and John Iannarella.
July 07, 2023

Not to happy no return phone call about a problem with my 2017 Ford explorer More

by Robinkay.foraker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
June 28, 2023

The car I wanted they had in stock. David is a good sales person and so is finance person as well as new car manager. This is the second escape I purchased them. More

by Jack
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David, finance manager, new car manager
May 27, 2023

Friendly didn’t have any problems with the service did as they said they would do . I went for a browse around the dealership and they call me when the car was done More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
May 17, 2023

RECAP: So I took my car in early this year for the recall. I had a scheduled appointment that they had given me, needless to say I get there after waiting to be greeted and they tell me the part is no More

by Shiposey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager
April 29, 2023

This was the worst customer service we have ever experienced. The lady answering the phones is extremely rude and unwilling to help. The service area is even worse. Highly recommend taking your busi More

by Dani.Willa27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service area
April 13, 2023

Timely service with courteous service specialists and easy scheduling of work needed to be completed More

by Kchlada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
February 10, 2023

Too expensive! 0ver $400 for a new battery! Made up other issues to justify price More

by Miracle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick
November 11, 2022

Excellent service ken the service manager always professional and keeps us informed of everything going on with our service More

by willys forever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken walther
October 27, 2022

Staff very pleasant and easy to work . The job was done on time . The shuttle was very convenient and the driver was extremely friendly More

by lilpixie2837
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t get names but was extremely nice