
Sheridan Ford
Wilmington, DE
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Oil change Had an oil change at Sheridan ford on Saturday May 11 and only had to wait about 30 minutes for full service I highly recommend for fast oil changes Had an oil change at Sheridan ford on Saturday May 11 and only had to wait about 30 minutes for full service I highly recommend for fast oil changes More
Great experience buying a car here I had a great experience purchasing my Ford Escape here. The sales consultant responded quick to my online inquiry, and all the staff were professiona I had a great experience purchasing my Ford Escape here. The sales consultant responded quick to my online inquiry, and all the staff were professional, friendly. My sales consultant, Quasha, was wonderful throughout the entire process; she patiently answered all of my questions, was knowledgeable about the vehicles, and she has a warm and welcoming personality everyone can appreciate. Thank you Quasha! And also, Thank You Scott for your help with the quick financing. More
Chuck and John are Great ! Chuck helped me fast when I called with a service question. He set me up for an appt the next morning. John helpes me super-fast when I arrived. He pa Chuck helped me fast when I called with a service question. He set me up for an appt the next morning. John helpes me super-fast when I arrived. He paid particular attention to replacing both license plate lights because 1 was out and the other likely to go out soon. Then he got my alignment checked - turned out I didn't need one after all ! I got away fast and inexpensive. Well taken care of. Thanks Chuck and John ! More
Service provided by Joe and Techs is always great! Work is always accurate and swift! They also have the best waiting area. This helps the time fly too. provided by Joe and Techs is always great! Work is always accurate and swift! They also have the best waiting area. This helps the time fly too. Thank you!! More
Best Ford dealer in DE Always a good experience at this dealership. The sales people are great & the service people are very pleasant & more importantly the service is excel Always a good experience at this dealership. The sales people are great & the service people are very pleasant & more importantly the service is excellent & I never have to work longer than an hour. More
Excellent Customer Service John the Service Manager is a real pro. He knows how to treat people and is an asset to his organization. He made the entire Service experience sea John the Service Manager is a real pro. He knows how to treat people and is an asset to his organization. He made the entire Service experience seamless. More
Buy your next car from Carol Fahy! Carol was extremely helpful while I was researching which car to purchase. So much so, that after a very pleasant conversation where she assessed my w Carol was extremely helpful while I was researching which car to purchase. So much so, that after a very pleasant conversation where she assessed my wife’s needs and wish list, followed by a few targeted emails, we decided to purchase from her. More
Excellent service Recall item, warning light diagnosis, and pre-summer travel check up for our 2013 Ford Explorer - All issues addresses - pleasantly surprised with cha Recall item, warning light diagnosis, and pre-summer travel check up for our 2013 Ford Explorer - All issues addresses - pleasantly surprised with charges - very satisfied with work and customer service - our baby (the Explorer) even got a bath before we got her back 👍 More
Great service Our service advisor is amazing and always so service oriented. We greatly appreciate her kind and attentive service. The service is always quick and Our service advisor is amazing and always so service oriented. We greatly appreciate her kind and attentive service. The service is always quick and accurate. More
Problem with service mgr Unhappy with service Service manager apparently decided that there wasn’t a problem Apparently he is so important that he could not come out of Unhappy with service Service manager apparently decided that there wasn’t a problem Apparently he is so important that he could not come out of his office to discuss his findings with me, even though I was standing close by. I left the dealership completely dissatisfied and called Winner Ford in Haddonfield , NJ. It took the service advisor 5 min to analyze my issue and he gave me the resolution that completely fixed the problem. Maybe you should send your service manager for customer support training to Winnet Ford More