
Sheridan Ford
Wilmington, DE
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Crooks Not a good experience at all.. don’t come here they don’t care about the customer or they wouldn’t have messed up as badly as they did and at the end Not a good experience at all.. don’t come here they don’t care about the customer or they wouldn’t have messed up as badly as they did and at the end I’m paying over 500 a month for a used vehicle More
Broken deals After 3 months for an ordered Ranger, the sales manager said there was a mistake; the cost is more. No attempt to make it right. After 3 months for an ordered Ranger, the sales manager said there was a mistake; the cost is more. No attempt to make it right. More
Th A service was great I was told how long t Very honest team when I went I was told her the around an hour and a half for the Quick Lube oil change and it was around that but it was okay to weig Very honest team when I went I was told her the around an hour and a half for the Quick Lube oil change and it was around that but it was okay to weight Services good at anything is I was told my car I was going to be run through a carwash and it was not and I tire pressures were not even all the way around but other than that everything was fine thank you for the great service I will be back More
Top Notch Customer Service After inquiring on several vehicles at other dealerships and receiving no reply, I inquired on a vehicle at Sheridan Ford. Gina called me back within After inquiring on several vehicles at other dealerships and receiving no reply, I inquired on a vehicle at Sheridan Ford. Gina called me back within 30 min. of my inquiry. She made me feel comfortable from the start. She was very knowledgable about the vehicle I was interested in and made the process of purchasing my new vehicle smooth and easy. Everyone at the dealership was warm and friendly and I felt at ease from start to finish. I would definitely recommend this dealership. I'm very happy with my new vehicle. More
Short stop. Quick and easy. Excellent service! I had my car checked for maintenance, service was fast. Excellent service. Tara was great. I did not wait that long. I love the customer lounge. I had my car checked for maintenance, service was fast. Excellent service. Tara was great. I did not wait that long. I love the customer lounge. More
Pleasant and Quick The service visit was very quick and service center were courteous. I did hear a strange sound but dont know it was from the repair or not. The service visit was very quick and service center were courteous. I did hear a strange sound but dont know it was from the repair or not. More
Completely satisfied Brought Excursion in for “the works”. In and out quickly, with no hidden charges Under their care have logged over 150,000 miles and going strong. Brought Excursion in for “the works”. In and out quickly, with no hidden charges Under their care have logged over 150,000 miles and going strong. More
Oil change and recall for Co2 sensor I was in for an oil change and they offered to take care of a recall for a Co2 sensor. Everything went great and I was out of there within an hour. I was in for an oil change and they offered to take care of a recall for a Co2 sensor. Everything went great and I was out of there within an hour. More
Pleasant surprise Great service at this dealership Prompt thorough and really nice folks My advisor John was terrific Had my car back by early afternoon Shuttle p Great service at this dealership Prompt thorough and really nice folks My advisor John was terrific Had my car back by early afternoon Shuttle promptness both ways More
Great Customer Servicr Always have a great experience when I bring my car in for service. Great Customer Service Department and technicians. Never had a problem when bringin Always have a great experience when I bring my car in for service. Great Customer Service Department and technicians. Never had a problem when bringing my car in. More