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Sheridan Ford

Wilmington, DE

4.0
340 Reviews

4001 Kirkwood Hwy

Wilmington, DE

19808

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Showing 340 reviews

June 28, 2019

I needed body work done. Very pleasant, helpful and kind. The Sheridan Nissan company and auto body shop has been my saving grace this year. From recalls to accidents- they helped relieve whatever stress they More

by Meps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris - Hollis
June 23, 2019

Poor communication and follow through by Service Department No follow through regarding second key. Waiting for over 3 hours with no follow up provided. Instructions to go home and we would receive a phone cal More

by Notcomingback1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Female service representative. Her name began with a T.
June 22, 2019

Red Car Friendly greeting when we arrived . Gary was very patient with me in purchasing my new car. Was looking but not prepared to buy but saw what I liked a More

by PITA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Ford, Tim Sheridean
June 21, 2019

Oil change Everything was fine but they did not replace oil sticker on car for reminder of next oil change. Will need to receive s reminder from Sheridan Ford More

by Billsue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
June 19, 2019

Going out looking at Explorers Went to Sheridan Ford to look at Ford Explorers,had Nathaniel Smythe salesman help us, and found a car and decided to lease. Nathaniel was very helpfu More

by ALEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Smythe
June 18, 2019

Crooks Not a good experience at all.. don’t come here they don’t care about the customer or they wouldn’t have messed up as badly as they did and at the end More

by Sweet329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim
June 18, 2019

Broken deals After 3 months for an ordered Ranger, the sales manager said there was a mistake; the cost is more. No attempt to make it right. More

by Waited on Ranger
Price
Recommend Dealer
No
Employees Worked With
Jim
June 14, 2019

Th A service was great I was told how long t Very honest team when I went I was told her the around an hour and a half for the Quick Lube oil change and it was around that but it was okay to weig More

by Anthony35!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
June 04, 2019

Top Notch Customer Service After inquiring on several vehicles at other dealerships and receiving no reply, I inquired on a vehicle at Sheridan Ford. Gina called me back within More

by KimmyK454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Prucino
May 29, 2019

Short stop. Quick and easy. Excellent service! I had my car checked for maintenance, service was fast. Excellent service. Tara was great. I did not wait that long. I love the customer lounge. More

by Laurice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara
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