Back

Sheridan Ford

Wilmington, DE

4.1
345 Reviews

4001 Kirkwood Hwy

Wilmington, DE

19808

Directions

By Type

Showing 345 reviews

August 01, 2019

Car Maintenance My experience with you is excellent. Overall review from the time I arrive and leave is a "10". Very professional and courteous. Thank You Sheridan More

by Elaine678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
August 01, 2019

Sheridan ford service Always treated professionally by Ken in service. Updates as the work goes on. Car needed to stay an extra day and he offered to come pick me up when i More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
July 25, 2019

Service repair We used Sheridan Gord's service department a few days ago. They were very professional. They repaired our vehicle in one day after telling us it was a More

by Jlstellfox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Jacobsen
July 10, 2019

Excellent Service Worked with Tara to have emergency service performed prior to a long weekend. She was able to schedule a service date which was reasonable considerin More

by Bbt2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara
July 07, 2019

The dealership was easy to deal with Pleasantly surprise how the dealership met my needs and showed concerned about getting my truck done in a timely fashion. Once the truck was complete More

by brian691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service tech
June 28, 2019

I needed body work done. Very pleasant, helpful and kind. The Sheridan Nissan company and auto body shop has been my saving grace this year. From recalls to accidents- they helped relieve whatever stress they More

by Meps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris - Hollis
June 23, 2019

Poor communication and follow through by Service Department No follow through regarding second key. Waiting for over 3 hours with no follow up provided. Instructions to go home and we would receive a phone cal More

by Notcomingback1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Female service representative. Her name began with a T.
June 22, 2019

Red Car Friendly greeting when we arrived . Gary was very patient with me in purchasing my new car. Was looking but not prepared to buy but saw what I liked a More

by PITA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Ford, Tim Sheridean
June 21, 2019

Oil change Everything was fine but they did not replace oil sticker on car for reminder of next oil change. Will need to receive s reminder from Sheridan Ford More

by Billsue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
June 19, 2019

Going out looking at Explorers Went to Sheridan Ford to look at Ford Explorers,had Nathaniel Smythe salesman help us, and found a car and decided to lease. Nathaniel was very helpfu More

by ALEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Smythe
...
26
...