Sheridan Ford
Wilmington, DE
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I needed body work done. Very pleasant, helpful and kind. The Sheridan Nissan company and auto body shop has been my saving grace this year. From recalls to accidents- they helped relieve whatever stress they The Sheridan Nissan company and auto body shop has been my saving grace this year. From recalls to accidents- they helped relieve whatever stress they could. They completely took care of rental and insurance discussions, made me feel comfortable every step of the way and my car looks beautiful! More
Poor communication and follow through by Service Department No follow through regarding second key. Waiting for over 3 hours with no follow up provided. Instructions to go home and we would receive a phone cal No follow through regarding second key. Waiting for over 3 hours with no follow up provided. Instructions to go home and we would receive a phone call with an update. After 3 weeks no phone call received. Went to another vehicle service department and a second key was made in less than 30 minutes. More
Red Car Friendly greeting when we arrived . Gary was very patient with me in purchasing my new car. Was looking but not prepared to buy but saw what I liked a Friendly greeting when we arrived . Gary was very patient with me in purchasing my new car. Was looking but not prepared to buy but saw what I liked and came back the next day to finalized the deal. Everyone was very nice to us . The entire place was super clean. More
Oil change Everything was fine but they did not replace oil sticker on car for reminder of next oil change. Will need to receive s reminder from Sheridan Ford Everything was fine but they did not replace oil sticker on car for reminder of next oil change. Will need to receive s reminder from Sheridan Ford More
Going out looking at Explorers Went to Sheridan Ford to look at Ford Explorers,had Nathaniel Smythe salesman help us, and found a car and decided to lease. Nathaniel was very helpfu Went to Sheridan Ford to look at Ford Explorers,had Nathaniel Smythe salesman help us, and found a car and decided to lease. Nathaniel was very helpful and new a lot about that type car.Sheridan Ford was a very friendly place to go car shopping. More
Crooks Not a good experience at all.. don’t come here they don’t care about the customer or they wouldn’t have messed up as badly as they did and at the end Not a good experience at all.. don’t come here they don’t care about the customer or they wouldn’t have messed up as badly as they did and at the end I’m paying over 500 a month for a used vehicle More
Broken deals After 3 months for an ordered Ranger, the sales manager said there was a mistake; the cost is more. No attempt to make it right. After 3 months for an ordered Ranger, the sales manager said there was a mistake; the cost is more. No attempt to make it right. More
Th A service was great I was told how long t Very honest team when I went I was told her the around an hour and a half for the Quick Lube oil change and it was around that but it was okay to weig Very honest team when I went I was told her the around an hour and a half for the Quick Lube oil change and it was around that but it was okay to weight Services good at anything is I was told my car I was going to be run through a carwash and it was not and I tire pressures were not even all the way around but other than that everything was fine thank you for the great service I will be back More
Top Notch Customer Service After inquiring on several vehicles at other dealerships and receiving no reply, I inquired on a vehicle at Sheridan Ford. Gina called me back within After inquiring on several vehicles at other dealerships and receiving no reply, I inquired on a vehicle at Sheridan Ford. Gina called me back within 30 min. of my inquiry. She made me feel comfortable from the start. She was very knowledgable about the vehicle I was interested in and made the process of purchasing my new vehicle smooth and easy. Everyone at the dealership was warm and friendly and I felt at ease from start to finish. I would definitely recommend this dealership. I'm very happy with my new vehicle. More
Short stop. Quick and easy. Excellent service! I had my car checked for maintenance, service was fast. Excellent service. Tara was great. I did not wait that long. I love the customer lounge. I had my car checked for maintenance, service was fast. Excellent service. Tara was great. I did not wait that long. I love the customer lounge. More