Sheridan Ford
Wilmington, DE
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Consistent service from Sheridan Ford We just purchased a new Ford Expedition from Sheridan. We are long term customers who appreciate a fair deal and exemplary service. Another reason we We just purchased a new Ford Expedition from Sheridan. We are long term customers who appreciate a fair deal and exemplary service. Another reason we came back was Ken and Chuck in the service department who always provide the best options for servicing our vehicles. More
Sheridan Ford Went for air bag replacement. Very quick and courteous. Bought the car through Sheridan Nissan so take the car there for service and has always been a Went for air bag replacement. Very quick and courteous. Bought the car through Sheridan Nissan so take the car there for service and has always been a pleasant experience. More
Car Maintenance My experience with you is excellent. Overall review from the time I arrive and leave is a "10". Very professional and courteous. Thank You Sheridan My experience with you is excellent. Overall review from the time I arrive and leave is a "10". Very professional and courteous. Thank You Sheridan Ford. Elaine More
Sheridan ford service Always treated professionally by Ken in service. Updates as the work goes on. Car needed to stay an extra day and he offered to come pick me up when i Always treated professionally by Ken in service. Updates as the work goes on. Car needed to stay an extra day and he offered to come pick me up when it was done. Been coming here since I bought new More
Service repair We used Sheridan Gord's service department a few days ago. They were very professional. They repaired our vehicle in one day after telling us it was a We used Sheridan Gord's service department a few days ago. They were very professional. They repaired our vehicle in one day after telling us it was a large repair and would take two days. They handled all the paperwork with the extended warranty company. I could not be happier with the overall experience . Keep up the great work! More
Excellent Service Worked with Tara to have emergency service performed prior to a long weekend. She was able to schedule a service date which was reasonable considerin Worked with Tara to have emergency service performed prior to a long weekend. She was able to schedule a service date which was reasonable considering no appointment and a four day weekend. Follow up was excellent and very happy with the work performed. More
The dealership was easy to deal with Pleasantly surprise how the dealership met my needs and showed concerned about getting my truck done in a timely fashion. Once the truck was complete Pleasantly surprise how the dealership met my needs and showed concerned about getting my truck done in a timely fashion. Once the truck was completed they called back and advised More
I needed body work done. Very pleasant, helpful and kind. The Sheridan Nissan company and auto body shop has been my saving grace this year. From recalls to accidents- they helped relieve whatever stress they The Sheridan Nissan company and auto body shop has been my saving grace this year. From recalls to accidents- they helped relieve whatever stress they could. They completely took care of rental and insurance discussions, made me feel comfortable every step of the way and my car looks beautiful! More
Poor communication and follow through by Service Department No follow through regarding second key. Waiting for over 3 hours with no follow up provided. Instructions to go home and we would receive a phone cal No follow through regarding second key. Waiting for over 3 hours with no follow up provided. Instructions to go home and we would receive a phone call with an update. After 3 weeks no phone call received. Went to another vehicle service department and a second key was made in less than 30 minutes. More
Red Car Friendly greeting when we arrived . Gary was very patient with me in purchasing my new car. Was looking but not prepared to buy but saw what I liked a Friendly greeting when we arrived . Gary was very patient with me in purchasing my new car. Was looking but not prepared to buy but saw what I liked and came back the next day to finalized the deal. Everyone was very nice to us . The entire place was super clean. More