Sheridan Ford

My salesman, David Hernandez, was wonderful! He was honest, knowledgeable, very helpful, and not at all pushy. I will recommend him to family and friends. The guy in finance, Chris Tomlinson, was also honest, knowledgeable, very helpful, and not at all pushy. I will recommend him to family and friends. The guy in finance, Chris Tomlinson, was also a great help, knowledgeable and helpful. Finance guys at dealerships generally rub me the wrong way, but Mr Tomlinson was great!! More

A very pleasant experience from the time we entered the Dhowroom The “boss” and the entire team make the the process flow and befor long u are on your way driving the perfect car and know that that you wil Dhowroom The “boss” and the entire team make the the process flow and befor long u are on your way driving the perfect car and know that that you will refer others to Tims Ford Dealership More

Great Customer Service is great. I was treated very well, from the time I dropped off my car until the time service was completed. Even kept me up to dat Customer Service is great. I was treated very well, from the time I dropped off my car until the time service was completed. Even kept me up to date on the progress. I wish you would lower your repair prices. More

Quick and easy Tara does a great job expediting all repair/maintenance work. She even took care of sending in a manufacturer rebate for me. I highly recommend. Tara does a great job expediting all repair/maintenance work. She even took care of sending in a manufacturer rebate for me. I highly recommend. More

Scheduled service. The service was fast and efficient. My Escape was even given a run through the wash before being returned to me. The service contract I bought has The service was fast and efficient. My Escape was even given a run through the wash before being returned to me. The service contract I bought has proved to be a good deal. More

Had faults at time of purchase, cost me $413 to fix Purchased a vehicle as I'm from out-of-state since it had the vehicle configuration that I wanted. I was presumed the confidence of having the Ford P Purchased a vehicle as I'm from out-of-state since it had the vehicle configuration that I wanted. I was presumed the confidence of having the Ford Pre-Owned warranty. But this was my fault for not asking about the all the functionality of the vehicle. Looked at the pictures after the fact and saw the parking sensors “off” button but assumed it to be in good working / functional condition at purchase. If a diagnostics would have been run as mentioned in the Ford CPO manual, it would have showed the codes B1B38 / B1B42 so I’m disappointed in that sense that there would be no errors in the vehicle when arriving. This ended up costing me $413 to fix. More

oil & filter change I bring my 2003 Mustang Cobra with 16000 original miles to Sheridan Ford because I trust them to take care of my baby and the service writers are alwa I bring my 2003 Mustang Cobra with 16000 original miles to Sheridan Ford because I trust them to take care of my baby and the service writers are always helpful. Chuck was my service writer and took good care of me as in the past. More

Great service, best Ford dealer by far! I love Joe Sheridan Ford. I travel 40 minutes to go here because they are so great. Gave me the best deal on my F-150 ( I shopped around) over three I love Joe Sheridan Ford. I travel 40 minutes to go here because they are so great. Gave me the best deal on my F-150 ( I shopped around) over three years ago, and their service since has been amazing. They must treat their employees good because it’s always the same people even over a long period of time. People are always nice, it’s like the Chic-fil-a of dealers. Their service lounge is awesome, I worked from there a half day and didn’t miss a beat. Coffee, Wi-fi, juice, TVs, if they get a massage chair I may never leave! Anyway, I never write reviews, but I feel I owe it to them. Joe, my man, you run a great business! More

Untrustworthy We called this dealership to secure the purchase of a truck. As we were coming from 5 hours away we assured them we had a cashier's check for the amou We called this dealership to secure the purchase of a truck. As we were coming from 5 hours away we assured them we had a cashier's check for the amount to cover any and everything. My fiancee took off work the following day and made arrangements to travel to the dealership to procure the vehicle. I spoke with Quasha (whom was working with the salesman by the name of Joe) and when I asked her "so you are going to hold this for us? We will be there with the check tomorrow." Her exact response was "yes, I am moving it aside right now for you." I get a phone call not long after saying they sold the truck. After all that they sold it to someone else. Not the kind of dealership I want to do business with. More

Recall service done fast The quick lane took only 5 minutes to handle the paperwork and leave my car for the work. 4 hrs later, the car was ready. The quick lane took only 5 minutes to handle the paperwork and leave my car for the work. 4 hrs later, the car was ready. More