
Sheridan Ford
Wilmington, DE
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The service on my explorer was very good!! Changed my oil and inspected the car. In addition. my car had a wash and tires cleaned. All this included in a oil change. From the beginning to the finish. Sherida and inspected the car. In addition. my car had a wash and tires cleaned. All this included in a oil change. From the beginning to the finish. Sheridan Ford is a very customer first and very professional. I have worked with other car dealers and Sheridan is the best!!! More
I was very nervous about purchasing a vehicle but after working with Mr. Dave I was comfortable. He was very respectful, patient, knowledgeable and helpful. I have been to several car dealership and I stil working with Mr. Dave I was comfortable. He was very respectful, patient, knowledgeable and helpful. I have been to several car dealership and I still didn't purchase a vehicle due to the sales person being impatient, rude and pushy just trying to get me to buy a vehicle. But I had a totally different experience at Sheridan Ford on Kirkwood Highway working with Mr. Dave. Everyone there was so nice and professional. I will most definitely recommend anyone and everyone to go there and have the best experience purchasing a vehicle without feeling pressured or belittled. More
Great great great! We were so happy with the entire process and we were even able to schedule delivery of the new Ford Explorer to our home! This is a great dealer and the Finance Manager went way abov process and we were even able to schedule delivery of the new Ford Explorer to our home! This is a great dealer and the Finance Manager went way above getting our deal done fairly and in an expedient manner. More
Customer Service Sheridan Ford is very attentive to their customers needs and wishes related to their vehicles. I have purchased Ford trucks, cars and suvs from this Sheridan Ford is very attentive to their customers needs and wishes related to their vehicles. I have purchased Ford trucks, cars and suvs from this dealership for years.The way they treat customers is the way to maintain a long term relationship with the public. More
The first time I scheduled to have the tailgate lock fixed, they didn't have the part in stock so I wasted 2 hours and got to work late. If they couldn't fix it, they should have rescheduled me. On th fixed, they didn't have the part in stock so I wasted 2 hours and got to work late. If they couldn't fix it, they should have rescheduled me. On the second attempt, they did and fixed the problem. Since this is my first issue with the truck and dealer, I am on the fence about recommending, but I can't leave that question unanswered and finish this questionnaire. More
Great Experience It is so nice to be treated with respect. It makes me go out of my way to treat your people with respect. Allot of businesses could learn from your pe It is so nice to be treated with respect. It makes me go out of my way to treat your people with respect. Allot of businesses could learn from your people. When looking for my next vehicle I will be back. More
First visit with my new Ecosport. The excellent service I received for my last Ford was the reason I chose Sheridan for my new car. Tara in the service Dept is wonderful. Very knowledgeable. 5 Star Service!! received for my last Ford was the reason I chose Sheridan for my new car. Tara in the service Dept is wonderful. Very knowledgeable. 5 Star Service!! More
Dave Hernandez was EXCELLENT. He was a straight shooter; he never once made me feel like I was being played. The deal was exactly what was advertised. The truck is amazing and the closing process was quick he never once made me feel like I was being played. The deal was exactly what was advertised. The truck is amazing and the closing process was quick and painless. More
Dave Hernandez did an exceptional job in getting my car ready and assistance with my trade in. The Financial guy who set up my payments was great as well, he took his time and explained everything very wel ready and assistance with my trade in. The Financial guy who set up my payments was great as well, he took his time and explained everything very well. More
Took my car in for a recall told them what I was there for. They took my keys, I went to wait in waiting area. Car was done in about 35 minutes. Good service. for. They took my keys, I went to wait in waiting area. Car was done in about 35 minutes. Good service. More