Sheridan Ford

Good, timely, courteous service on routine lube, oil and filter change and tire rotation. In and out within an hour. That is it for now filter change and tire rotation. In and out within an hour. That is it for now More

Pleasant experience buying my Raptor The Dealership was professional and flexible. My Sales Person Alexandria was professional and patient. The Dealership followed the CDC guidelines. The Dealership was professional and flexible. My Sales Person Alexandria was professional and patient. The Dealership followed the CDC guidelines. All in all it was a good experience and didn't take all day. Thanks again. Chris More

Service Quick Lane Service at this location is very good! I am very particular. When it comes to servicing my vehicles. This location consistently does grea Quick Lane Service at this location is very good! I am very particular. When it comes to servicing my vehicles. This location consistently does great work! No nonsense! Comfortable waiting area. John and his Techs are hard working and honest. I appreciate that, greatly. It keeps me coming back. Thank you! More

Needed to get my remote fob programmed and they were able to take care of it in about 45 minutes at a reasonable price. Thanks Josh & John to take care of it in about 45 minutes at a reasonable price. Thanks Josh & John More

Taking Covid precautions seriously. My Fusion needed an oil change. I first went to another Ford dealer in the area but refused to use them as they were not conforming to CDC recommenda My Fusion needed an oil change. I first went to another Ford dealer in the area but refused to use them as they were not conforming to CDC recommendations. I was pleasantly surprised most of the staff at Sheridan Ford were adhering to CDC recommendations regarding masks and social distancing. I was told 1.5 hours for the works service package. It was 1.5 hours including removing a screw and repairing the tire. Tara kept me informed as to the progress and only $19 for the tire repair. Keep up the good work and do not let the COVID precautions slip. More

The service on my explorer was very good!! Changed my oil and inspected the car. In addition. my car had a wash and tires cleaned. All this included in a oil change. From the beginning to the finish. Sherida and inspected the car. In addition. my car had a wash and tires cleaned. All this included in a oil change. From the beginning to the finish. Sheridan Ford is a very customer first and very professional. I have worked with other car dealers and Sheridan is the best!!! More

I was very nervous about purchasing a vehicle but after working with Mr. Dave I was comfortable. He was very respectful, patient, knowledgeable and helpful. I have been to several car dealership and I stil working with Mr. Dave I was comfortable. He was very respectful, patient, knowledgeable and helpful. I have been to several car dealership and I still didn't purchase a vehicle due to the sales person being impatient, rude and pushy just trying to get me to buy a vehicle. But I had a totally different experience at Sheridan Ford on Kirkwood Highway working with Mr. Dave. Everyone there was so nice and professional. I will most definitely recommend anyone and everyone to go there and have the best experience purchasing a vehicle without feeling pressured or belittled. More

Great great great! We were so happy with the entire process and we were even able to schedule delivery of the new Ford Explorer to our home! This is a great dealer and the Finance Manager went way abov process and we were even able to schedule delivery of the new Ford Explorer to our home! This is a great dealer and the Finance Manager went way above getting our deal done fairly and in an expedient manner. More

Customer Service Sheridan Ford is very attentive to their customers needs and wishes related to their vehicles. I have purchased Ford trucks, cars and suvs from this Sheridan Ford is very attentive to their customers needs and wishes related to their vehicles. I have purchased Ford trucks, cars and suvs from this dealership for years.The way they treat customers is the way to maintain a long term relationship with the public. More

The first time I scheduled to have the tailgate lock fixed, they didn't have the part in stock so I wasted 2 hours and got to work late. If they couldn't fix it, they should have rescheduled me. On th fixed, they didn't have the part in stock so I wasted 2 hours and got to work late. If they couldn't fix it, they should have rescheduled me. On the second attempt, they did and fixed the problem. Since this is my first issue with the truck and dealer, I am on the fence about recommending, but I can't leave that question unanswered and finish this questionnaire. More