Sheridan Ford

Ken was great and very friendly and extremely professional. He was that way with every customer. Thank you Ken for the great and outstanding service. professional. He was that way with every customer. Thank you Ken for the great and outstanding service. More

Great service. Very helpful personnel. Worked with me as I did a fund raiser to pay for repairs. It took over a month to raise the money. I did a fund raiser to pay for repairs. It took over a month to raise the money. More

Great experience!!! Everyone i dealt with was amazing. It was a bit of a distance for me but worth the ride. Would recommend to my friends and family. was a bit of a distance for me but worth the ride. Would recommend to my friends and family. More

Brought my truck in for an oil change and have the tires rotated. They failed to rotate my tires. This is the second time that they failed to do this for me. What else did they not do that they claimed to h rotated. They failed to rotate my tires. This is the second time that they failed to do this for me. What else did they not do that they claimed to have done???? More

I could not be more frustrated by my post-purchase experience. I bought a used Jeep through Sheridan back in June, and since then I have had some of the slowest and unresponsive service dealing with experience. I bought a used Jeep through Sheridan back in June, and since then I have had some of the slowest and unresponsive service dealing with issues on the car I just purchased! Since buying the car, I have had to replace a tire because there was existing damage that was at risk of blowing out, and have been trying for two months to arrange for service on my vehicle to fix a faulty sensor. I was told they would look into refunding me on the tire and never heard back, even after I repeatedly asked for an update. Even though I purchased a warranty through Sheridan, I was informed that I would have to arrange a service appointment on my own at a separate dealership, with no help from Sheridan on coordination or arranging for a loaner vehicle. Services that were sold to me as standard and included when I purchased the warranty. I have been trying to contact the dealership for literal weeks now with very little response. When I call, I am told that they are either not available, or just stepped out, every time. And when I leave my name and number for a call back, it never happens. The few times I have spoken to the staff, they inform me they are looking into the situation and will call “right back”, and yet do not return the call. This is far from the experience I would expect after purchasing a car, let alone within the first two months. More

Always the best.Fast and friendly. Facility is always Always the best. Fast and friendly. Facility is always kept clean and neat which is really necessary in times like we are in at this time. Always the best. Fast and friendly. Facility is always kept clean and neat which is really necessary in times like we are in at this time. More

Sheridan Ford has an excellent service department. Their staff is knowledgeable, courteous and efficient. It is one of the primary reasons that I purchased another Ford vehicle. staff is knowledgeable, courteous and efficient. It is one of the primary reasons that I purchased another Ford vehicle. More

Very very very friendly staff. Will most definitely be back for all service needs. Very impressed by the price and how fast the service was. back for all service needs. Very impressed by the price and how fast the service was. More

John Iannarella went above and beyond. He fixed the problem in a few minutes. He was very professional and polite. He knew what he was doing. problem in a few minutes. He was very professional and polite. He knew what he was doing. More

Good, timely, courteous service on routine lube, oil and filter change and tire rotation. In and out within an hour. That is it for now filter change and tire rotation. In and out within an hour. That is it for now More