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Sheridan Ford

Wilmington, DE

4.1
345 Reviews

4001 Kirkwood Hwy

Wilmington, DE

19808

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Showing 345 reviews

August 16, 2021

Staff failed to follow up on recall service and replacing a part, have been unresponsive. More

by LB
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Stanley, Joel Nieves
August 15, 2021

Great experience. Courteous service and they took the time to explain their work. Very pleased. More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Walter
August 15, 2021

Always good service. Been with Sheridan for over 20 years. Diagnosed and fixed the problem. More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
August 14, 2021

Very clean facility. Convenient waiting area with coffee bar and water, TV and wifi. Very friendly and helpful staff. More

by Pep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John I.
August 13, 2021

This is our second car from Sheridan Ford. Everyone we dealt with was great. Gina was great about getting what ever info I needed. It was a no hassle, no pressure kind of experience. More

by Dan Otto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Prucino
August 12, 2021

Professional Service done right. Happy to take my Ford to a Ford dealer for expertise and consistency. Bought it there, will service it there. Not fast service, but quality. More

by Paulie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
August 11, 2021

Took my car in for a oil change. It took 2.5 hours, this is beyond ridiculous. Originally promised it would be a hour. Avoid if you have plans for the day. Received an insincere apology. More

by FordFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walt & Kyle
August 07, 2021

Had a great experience, would highly recommend. Sales staff was very knowledge able and accommodating. More

by Jasonfcochrane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamir Seeney
August 07, 2021

Knowledgeable staff. Professional attitudes. Friendly and reliable service. Competitive prices for tires and quality Ford parts More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts Department, Service Department
August 07, 2021

I bought my car here in 2009. Great experience. I always bring my car here for service. I trust them. That is important to me. More

by A J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
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