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Sheridan Ford

Wilmington, DE

4.0
340 Reviews

4001 Kirkwood Hwy

Wilmington, DE

19808

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Showing 340 reviews

August 27, 2021

Friendly and quick, but frustrating! Brought Toyota Higlander for the works....have brought several times before. This time and last, no oil change light reset. Service light on, told can't run diagn More

by D_Butler_did_it
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can not remember.
August 27, 2021

Waited 3 weeks for an appointment to reprogram power steering module and oil change the dealership did not even look at may vehicle on the scheduled day of service. Why make an appointment if you can ev More

by Jd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No idea
Oct 09, 2021 -

Sheridan Ford responded

JD, I'm sorry that we did not get to your vehicle in a timely manner. We are striving to clean up our delays, and hopefully on your next visit we will have this rectified. If there is anything I can personally do to help please reach out. - Chip Sheridan csheridan@sheridanautogroup.com 302-319-3951

August 25, 2021

Best Ford dealership in Delaware. I met Bobby Tigani, friendliest person in the building.. I would buy a vehicle from him! More

by amajor1776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot his name.., but Bobby Tigani introduced himself to me.
August 25, 2021

All were friendly. No pushy salespeople. Dan was very responsive with any messages or updates. Financing was clear cut and trustworthy. Thanks for the car! More

by jjbronco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
August 24, 2021

Honest, good people at every turn. Gary Ford (sales) is a pleasure to deal with and Joel Nieves (finance) really has his act together and explains things efficiently and clearly. T More

by Dlh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
See above
August 22, 2021

Sheridan Ford went above and beyond my expectations when purchasing a new F-150. I provided them with a style of vehicle and a budget and they met my exact needs. This is our third vehicle purchase from the More

by Sammons68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Tigani
August 22, 2021

They were able to meet all of my needs and were pleasant to deal with. I would recommend to others and will come back to them in the future. More

by KevinS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamir
August 21, 2021

The service center was very professional and greeted me as soon as I arrived. The wait time for the service was extremely efficient and timely. Checking out was also extremely quicl. More

by Charlesfcarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
August 20, 2021

Very nice atmosphere, and everyone was willing to find the problem. More

by Craighead-d
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
August 20, 2021

Easy, well managed purchase from start to finish. Salesman was excellent and responsive to all questions and ensued order was complete and well executed. Vehicle was delivered perfectly to my front d More

by Carricrf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamier Seeney
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