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Sheridan Ford

Wilmington, DE

4.1
345 Reviews

4001 Kirkwood Hwy

Wilmington, DE

19808

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Showing 345 reviews

September 09, 2021

Great service! I got my car’s oil change in less than 1 hour. I would recommend their this dealership to all of my friends. More

by pagillerlain@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez
September 09, 2021

AWESOME group to deal with. No pressure and easy to work with. Jamir was our Rep. Great Guy. Would definitely recommend and deal with this dealership again. More

by hjojobean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamir and Joel
September 08, 2021

My truck sat in the same spot for 4 months no one touched it.and it's still not fixed. Good people but the Service More

by malikmm7743
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenn
Oct 09, 2021 -

Sheridan Ford responded

Malikmm, I'm sorry that your vehicle has not been finished. Please reach out to me directly and I will figure out what is going on and how I can help. - Chip Sheridan csheridan@sheridanautogroup.com 302-319-3951

Oct 13, 2021 -

malikmm7743 responded

I dont know what it is you can do about it i had to rent a car for the time my trunk set on your lot.i brong it in because of the Transmission I had repaired at your shop just a year prior I had to settle for a fluid change and was charged just about $300 That I could not believe.. My truck is still in the same condition so you tell me what it is that you're able to do for me.

September 06, 2021

Pleasant, helpful accommodating staff. I don’t have anything more to add & resent word requirement so I continue to resist this ridiculous requirement of number of words.There, I exceeded minimum. More

by Don’t know what this is.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh.
September 05, 2021

Mr. Martinez was friendly and I always feel confident that Sheridan Ford is doing a good job for me. i’ve been getting my vehicle serviced here for the past eight or so years, with no problems and I’ve More

by hikercharles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez, Robert Kirby
September 05, 2021

We only had oil change, service is good. We purchased the oil club when we purchased car. Service Is ok, but too expensive. Sales take too long. More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben?
September 04, 2021

The staff at Sheridan Ford is always friendly and courteous! Service requested was fast no appointment necessary which I was a little concerned about the wait times, drive in to no wait ! Friendly fa More

by Vickie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua martinez
September 04, 2021

Fast straight forward oil change at a reasonable price, complementary coffee, nice waiting room with windows of the shop. Even ran my truck through the car wash. Excellent experience More

by Mwarren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
September 03, 2021

Service writer Josh M took great care of us! We were in & out for an oil change & parts recall very quickly! Thank you Josh M! More

by MikeMike wMike WWelzmc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Martinez
September 02, 2021

Service was good, but it took to long for an oil change. 2 hrs. Is way too long for such a small task. Price was nice. More

by sean.morrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
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