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Sheridan Ford

Wilmington, DE

4.0
340 Reviews

4001 Kirkwood Hwy

Wilmington, DE

19808

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Showing 340 reviews

September 13, 2021

They got me in early for an oil change appointment. Waiting area was nice and comfortable. No hassles. Just relaxed. More

by bills9640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tigani
September 12, 2021

Service was great Josh and John took very good care of us were very courteous very great customer service and quality work .. was a great experience More

by blessedmom225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, john
September 11, 2021

Always professional and courteous friendly staff , waiting rooms are clea and refreshments are provided. I would recommend family home friends to go to Sheridan Ford More

by gloughrey01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
September 10, 2021

Very personable and friendly staff. Gary Ford was our salesman and did an excellent job for us. We have used Sheridan Ford for our last 5 vehicles More

by billyo18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Ford
September 10, 2021

Thorough, fast, reliable work. Repaired the front strut mounts on my 2014 Explorer in one day. John was a pleasure to work with. More

by drbtdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John I.
September 09, 2021

Great service! I got my car’s oil change in less than 1 hour. I would recommend their this dealership to all of my friends. More

by pagillerlain@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez
September 09, 2021

AWESOME group to deal with. No pressure and easy to work with. Jamir was our Rep. Great Guy. Would definitely recommend and deal with this dealership again. More

by hjojobean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamir and Joel
September 08, 2021

My truck sat in the same spot for 4 months no one touched it.and it's still not fixed. Good people but the Service More

by malikmm7743
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenn
Oct 09, 2021 -

Sheridan Ford responded

Malikmm, I'm sorry that your vehicle has not been finished. Please reach out to me directly and I will figure out what is going on and how I can help. - Chip Sheridan csheridan@sheridanautogroup.com 302-319-3951

Oct 13, 2021 -

malikmm7743 responded

I dont know what it is you can do about it i had to rent a car for the time my trunk set on your lot.i brong it in because of the Transmission I had repaired at your shop just a year prior I had to settle for a fluid change and was charged just about $300 That I could not believe.. My truck is still in the same condition so you tell me what it is that you're able to do for me.

September 06, 2021

Pleasant, helpful accommodating staff. I don’t have anything more to add & resent word requirement so I continue to resist this ridiculous requirement of number of words.There, I exceeded minimum. More

by Don’t know what this is.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh.
September 05, 2021

We only had oil change, service is good. We purchased the oil club when we purchased car. Service Is ok, but too expensive. Sales take too long. More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben?
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