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Shepherd’s Chrysler Dodge Jeep Ram

Auburn, IN

4.7
117 Reviews

507 South Grandstaff Drive

Auburn, IN

46706

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Showing 117 reviews

April 07, 2025

Prompt and professional. they go out of there way to think of the customer and communicate if there are issues that need addressed More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIM Alexander, Eric Hansen, Dacota Yoder
April 04, 2025

Easy to work with and informative about what was going on; easy to get a hold of. Open in the evenings so I could pick up my car even after service center was closed. More

by wdavis_86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department don’t remember names
April 04, 2025

Excellent customer service from Glenn keeping me updated and informed about the status of my Jeep's service. Emily is my sales rep. She spent an extensive amount of time establishing rapport with me and dis More

by andrew.d.bowman1
Recommend Dealer
Yes
Employees Worked With
Glenn and Emily
March 30, 2025

I love going there Dacoda is always glad to see. Theres alot of people there I like too. I enjoy going there More

by debfriskney46755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dacoda and many more
March 28, 2025

The best review I can give to Shepherd's is I will continue to go back. Service, quality of repairs, and attitude of sales, service, staff is excellent. More

by bill_burleson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily French, Eric Melchi, Logan Roberts, TIM Alexander, Eric Hansen, Dacota Yoder
March 28, 2025

They were very helpful and kind. I would definitely recommend them to other people. Honestly just a great experience. More

by ashly2003palmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Roberts, Eric Hansen
March 28, 2025

They were very helpful and kind. I would definitely recommend them to other people. Honestly just a great experience. More

by ashly2003palmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Roberts, Eric Hansen
March 28, 2025

Easy to schedule appointment for maintenance and repairs, service completed correctly and in a timely manner. More

by rringx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
March 27, 2025

Got the job done on a tire repair but the guy wouldn't offer any information about what happened to the tire. All he would say was, looked like you ran over something. Not very helpful in that regard. Jo More

by mike.fetcho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
March 26, 2025

From my few experiences at this dealership, they seem to be a very good one. From what I have seen I would not expect that to change. More

by lgage33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dacota Yoder
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