Shenango Honda

Professional and Easy to work with. We had been searching for a new crossover type SUV, driving different makes/models, trying to see what fit our needs best. From the moment we walked i We had been searching for a new crossover type SUV, driving different makes/models, trying to see what fit our needs best. From the moment we walked in, Terry was very helpful and understanding of our needs. He patiently explained the features of the CRV, and did not put any pressure on us to make the sale. We made a tentative agreement, but wanted to think about it overnight and check insurance rates before committing. The next day, we called Terry and informed him that we would be in the following day to close the deal. After the sale was done, and we were ready to leave with our new CRV, he took the time to explain each control of our new vehicle to us. He went "above and beyond" to make sure that my wife had the seat adjusted properly, understood everything and even linked her cell phone and phone numbers so that she could use that feature immediately. That was greatly appreciated! I also want to thank Bob, for finding an additional Honda discount for current US Military Members. We will definitely return for our next vehicle. More

Exceptional in every way. When I arrived at the dealership, Terry Muha was explaining the features of the Honda Pilot to my wife. He was very low pressure and took time to hel When I arrived at the dealership, Terry Muha was explaining the features of the Honda Pilot to my wife. He was very low pressure and took time to help us understand all of the features, and understand what we were looking for. We went in knowing what we were willing to spend and the deal was done in under 2 hours. I would definitely buy from this dealer and this salesperson again. More

Awesome experience We recently bought a 2014 Honda Odyssey and absolutely love it. Missy was so helpful and was able to answer all our questions. Missy made sure all our We recently bought a 2014 Honda Odyssey and absolutely love it. Missy was so helpful and was able to answer all our questions. Missy made sure all our needs were meet and made the process fast and painless. More

Awesome Experience -worth the 90 mile drive! I recently purchased a Certified Used 2014 Odyssey from Shenango Honda. I bought this van via texting with Jason, my salesman. I live 90 miles away wi I recently purchased a Certified Used 2014 Odyssey from Shenango Honda. I bought this van via texting with Jason, my salesman. I live 90 miles away with the largest Honda dealer in the Midwest located in my town. After doing a web search I saw that Shenango had a good price on a low mileage 2014 Odyssey. I decided to send an inquiry. Jason responded via email and asked which method was best to communicate with me. I replied that texting was my choice. After exchanging multiple texted throughout the day we came to an agreement on purchasing the van. When I arrived to test drive the van and sign the paperwork everything was ready for me to complete the purchase. Bob, the finance guy, was very informative about my warranty options but did not pressure me to buy anything that I did not want. I had such a pleasant experience and purchased the van at great value. Although my local dealer does a good job.... my first call (text) will be to Jason when I am looking to buy again. It is well worth the drive! More

2016 Odyssey Recently purchased new Odyssey from Shenango Honda. Was well pleased with the professional, courteous staff, especially our salesperson Jenna Norris, Recently purchased new Odyssey from Shenango Honda. Was well pleased with the professional, courteous staff, especially our salesperson Jenna Norris, who made it all enjoyable. More

Disappointing Used Car experience. Old School Lack of Ethics While the sales rep was very friendly initially, I have never had a worse car dealership experience in my life. I was looking for a used car to replac While the sales rep was very friendly initially, I have never had a worse car dealership experience in my life. I was looking for a used car to replace my current vehicle. After explaining my desire to get a great deal on a car, a good deal on my trade-in, and be able to pay x-amount out of pocket (with no financing), the sales rep took me on a ride in a used Honda car. After returning to the dealership he had my car evaluated and read to me the offer from the "trade-in evaluator". I was also read the carfax to me but was not physically given the carfax or trade-in offer. These were simply read to me. I explained that I was talking to other dealers and had received the following offers on my car as well as a similar vehicle for $500-$1000 less than his vehicle and asked if he would move on his offer. The salesman asked me if I was planning to buy a car then and there and I said that I would need to evaluate the offer and get back to him but that the current offer was not good enough because, as I had said initially, I was unwilling to finance anything. He said he was not willing to negotiate unless I guaranteed that I would buy a car that day. I asked if I could take the printouts that he gave me on the offer as well as their evaluation (with KBB pricing for my car) and he said "no". I re-read the KBB sheet and it was significantly less money ($3000-$5000) than the same KBB price "fair market" price range that I had printed out that morning. I then asked "If I tell you I'm going to buy this car today will you negotiate?" He said "yes". I said "thank you for your time" and left. I followed up by saying "You initially told me you were going to give me your best offer up front and you did not do that." I don't know what their new car salesmen are like but it will be a long time before I set foot in this dealership again. More

2016 CRV We recently purchased a 2016 CRV from Shenango Honda and were very pleased. Jenna Norris and Jason Gresco were friendly and extremely helpful with th We recently purchased a 2016 CRV from Shenango Honda and were very pleased. Jenna Norris and Jason Gresco were friendly and extremely helpful with the purchase. They went above and beyond to make buying a vehicle a good experience. Thank you. More

Great salesman! Mike Bobby was the salesman that I worked with for my recent purchase of a new CRV and I would recommend him to anyone who is looking for a car at She Mike Bobby was the salesman that I worked with for my recent purchase of a new CRV and I would recommend him to anyone who is looking for a car at Shenango Honda. His manner was friendly and not at all pushy. He was knowledgeable about the CRV and did everything he could to help me get the best price for my new vehicle and my trade-in. He went over and above to respond to all of my requests. My experience of having Mike Bobby as my salesman was excellent! More

Excellent I have purchased two vehicles in the last year from Sheango Honda. Very satisfied customer. Vehicles were as advertised and priced right. Employees fr I have purchased two vehicles in the last year from Sheango Honda. Very satisfied customer. Vehicles were as advertised and priced right. Employees friendly but not pushy. More

Overall, good My experience working with Jason G. was very good. He was patient, friendly and helpful. Only thing that was a concern was that there was only one f My experience working with Jason G. was very good. He was patient, friendly and helpful. Only thing that was a concern was that there was only one finance consultant doing sale paperwork, and it took a long time to be waited on to get the finance paperwork started. I've also been trying to reach the finance consultant (Bob Spencer) all day, left two voice mails also, and have not received a response. It is 5pm and he leaves at 6pm. It would be good to get a same day response. Thank you, Diane Lanoue More