Shelor Used Car Superstore

Andy really went beyond what I expected in a sales person. U arrived with an idea of the car I wanted but didn't have the credit needed. Andy took what I liked most about the car I wanted and found a person. U arrived with an idea of the car I wanted but didn't have the credit needed. Andy took what I liked most about the car I wanted and found a slightly used car with everything I wanted. He went above and beyond to help me get the car I needed and One that i am completely satisfied with and love. More

They did a wonderful job and worked with us to get the payment that we felt we could handle. They stayed well beyond their normal time of getting off to ensure that we were able to leave with our vehicle payment that we felt we could handle. They stayed well beyond their normal time of getting off to ensure that we were able to leave with our vehicle. Thank you Andy Millirons for all of your help! More

Professional, kind, curteous, respectful. Did everything in her power to help me get a better car. Will be returning to get another vehicle. Very nice. in her power to help me get a better car. Will be returning to get another vehicle. Very nice. More

Adam Hankins was beyond excellent. I have been looking for a car for a while. I do not have the best credit so it was harder for me. Adam along with the financial manager helped me get a car I could be pr for a car for a while. I do not have the best credit so it was harder for me. Adam along with the financial manager helped me get a car I could be proud of. Adam was great. He did everything he could to ensure I left satisfied. I would recommend him to any one looking to purchase a new or used car. Since the purchase he has followed up to see how things are goin with the new car. I felt I could trust him and that's hard to find in a salesman. I will definitely go back to him in the future. More

Tyler worked with me for almost a month, finding the perfect vehicle. He contacted me with vehicles he thought I would be interested in. He was friendly, honest, and was able to answer my questions. He perfect vehicle. He contacted me with vehicles he thought I would be interested in. He was friendly, honest, and was able to answer my questions. He and others behind the scenes I'm sure I did not meet worked to get me into the price range I needed. I have even heard from the dealer ship after words to make sure everything is good. More

Great Experience, a few issues at first from another salesman but Charlie took charge and helped me get what I needed, thanks guys I appreciate it salesman but Charlie took charge and helped me get what I needed, thanks guys I appreciate it More

I felt extremely satisfied with the entire sales team. My neon started malfunctioning at 6:30 PM on Monday. I HAD to be at work on Tuesday at 5:30 AM. I called Shelor from the highway - after almost bei My neon started malfunctioning at 6:30 PM on Monday. I HAD to be at work on Tuesday at 5:30 AM. I called Shelor from the highway - after almost being hit by an 18-wheeler due to my car's malfunctioning. I spoke with Jackie who assured me that Shelor could help. I was able to be there by 7:20 PM. Jackie had several cars picked out that matched my criteria (budget, gas mileage, 4 doors, air conditioning). Daniel suggested the FIT which was PERFECT for my needs. The finance person stayed late to make sure I could make it to work the next day. I was able to test drive the car, arrange financing that night, and drive away. I was done by 9:30 PM. People stayed late to help me. AND I VERY MUCH APPRECIATE IT ALL!!! Since purchasing my vehicle, I have been contacted via email and phone several times to check about how the vehicle is doing. I have been assured of continued excellent customer service. In fact, I was supposed to return the title of the Neon to Shelor today, but have been sick with a virus the last 36 hours. Daniel is coming to my house to pick up the title for me. Talk about EXCELLENT customer service. I bought my Neon at Shelor's about 9 years ago. That experience was good. I bought my Honda Fit this week. That experience was beyond good - it was perfect. Thank you so much for all that your staff has done to take what was a horribly stressful night and turn it into something pleasant. I could not be more pleased with the service I received. More

This is the 5th vehicle I have purchased from Shelor and the 3rd I have purchased from Mike Mundy. Mike is always on top of his game. He is courteous and will guide you in the right direction to great used the 3rd I have purchased from Mike Mundy. Mike is always on top of his game. He is courteous and will guide you in the right direction to great used car. Thanks again Mike! More

Shelor Motor Mile is a great place to purchase a car. The staff and environment is very professional. Richard Wirt was our salesperson and he was great! If you go to purchase a car, ask for Richard Wirt! staff and environment is very professional. Richard Wirt was our salesperson and he was great! If you go to purchase a car, ask for Richard Wirt! More

From our very first encounter with Mike, we were made to feel like we were important. All three of the employees mentioned went above and beyond to help us. The day we were there, the store had double it' feel like we were important. All three of the employees mentioned went above and beyond to help us. The day we were there, the store had double it's usual sales, yet Mike still found time to call to check on us, and even come to the building we were in to make sure we were being taken care of. THAT is customer service. He needed not worry though, as Ben and Toni both bent over backwards to put us in a vehicle that we loved and could afford. I have bought cars from dealerships in the past but NEVER have I experienced the kind of care for customers that Shelor has. Without a doubt, no matter where I am in a few years when it is time to buy again, I WILL go back to Shelors for my next vehicle! More