Shelor Toyota - Service Center

Performed valve spring recall on 2013 scion frs. Short block damage 12000 miles after recall work by Shelor Toyota in Christiansburg,,VA.. Dealer put all blame on original engine. No help from Deal Short block damage 12000 miles after recall work by Shelor Toyota in Christiansburg,,VA.. Dealer put all blame on original engine. No help from Dealer even after my pledge to buy new car! More

I was on time for appointment but it took 2 hours for inspection. I had 1 problem with the inspection, wipers which I figured I would be told because that is usually what I’m told during the past inspec inspection. I had 1 problem with the inspection, wipers which I figured I would be told because that is usually what I’m told during the past inspections. 2 hours for an inspection is ridiculous! The lady who checked me in was super nice and it wasn’t necessarily her fault. Please work on this issue. The last time I was there for a tire rotation was a lengthy visit also! More

Always fast when it comes to the service dept. Making an appt is easy. The staff is friendly and helpful. There is a great place to sit and wait with water, coffee and vending. Making an appt is easy. The staff is friendly and helpful. There is a great place to sit and wait with water, coffee and vending. More

Appreciated the positive attitude of the intake technician and knowledgeable explanation of service. Also comfortable waiting area technician and knowledgeable explanation of service. Also comfortable waiting area More

Courteous and on time; only gone there for routine maintenance of new vehicle, nothing major. Nice waiting area. maintenance of new vehicle, nothing major. Nice waiting area. More

Outstanding service experience. Work was done promptly and properly. Excellent communications from service advisors Nikki and Cory. Work was done promptly and properly. Excellent communications from service advisors Nikki and Cory. More

I was very pleased with the service! Everything was taken care of and Cory the service manager made a special arrangement to have tires picked up from another location, so that we cou Everything was taken care of and Cory the service manager made a special arrangement to have tires picked up from another location, so that we could get my car back on the same day. Thank you, Mary Osten More

I feel that my questions were answered as to what repairs I need. Thanks for your help. I need. Thanks for your help. More

Charged $32 labor for oil change. Across the street at the Shelor quick service, they only charge me $19. Why the big difference? Across the street at the Shelor quick service, they only charge me $19. Why the big difference? More

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