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Shelor Toyota - Service Center

Christiansburg, VA

4.7
769 Reviews
Call Service Center (540) 381-8417

769 Reviews of Shelor Toyota - Service Center

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May 25, 2022

Always experience great service. Tammy met me with a smile on her face as soon as I pulled into the shop! More

by LEpperly247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy
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May 26, 2022 -

Shelor Toyota responded

Thank you so much! We love to hear that Tammy welcomed you to our dealership and made your service experience five-star worthy. Safe driving from our Shelor Toyota team!

May 24, 2022

Everyone was so pleasant. Took my vehicle right on time and had it back quickly. More

by Amy166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
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May 24, 2022 -

Shelor Toyota responded

Thank you for the great review, Amy! We are so glad to hear that you had a successful service experience working with the Shelor Toyota team. Drive safely, and we hope to see you back!

May 18, 2022

Very convenient, kind and courteous. Very helpful when making appointment. Dealership was very clean . Very happy More

by Jduncan4b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Moore
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May 18, 2022 -

Shelor Toyota responded

Courteous, kind, and convenient are three words we hope our customers think of when they imagine Shelor Toyota's service! Thank you for the excellent review - we hope to see you again!

May 17, 2022

15,000 mi warranty service and recall completed on time. The staff was friendly and efficient. More

by bcorbett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Moore
Report | Print
May 18, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Shelor Toyota team. Drive safely, and we hope to see you back!

May 16, 2022

Everything went good,really like getting coupons for service.Everybody was friendly, and will return if I have discounts More

by W87ek@swva.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
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May 16, 2022 -

Shelor Toyota responded

Thank you for the review! We're glad that our team worked hard to ensure you were well taken care of. See you again next time.

May 16, 2022

Did a great job. Fixed my problem quickly and efficiently and not a bad price. More

by grac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan
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May 17, 2022 -

Shelor Toyota responded

Thank you for taking the time to review us! We are so glad to hear that the Shelor Toyota team delivered a successful service experience. Drive safely, and we hope to see you back!

May 12, 2022

My service rep and all members of her team were very friendly. My service experience was enjoyable. More

by Flog049
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie
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May 12, 2022 -

Shelor Toyota responded

Thank you for sharing yoru positive experience with our team! We appreciate your business and we hope to see you again at Shelor Toyota. Drive safely!

May 12, 2022

Alan Carter with the Toyota service dept was AWESOME to work with and I appreciate everything he does for me and my family More

by richard_shaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Carter
Report | Print
May 12, 2022 -

Shelor Toyota responded

Richard - We love to hear that you enjoy working with our team as much as we enjoy working with you. Thank you for giving a shout-out to Alan! We look forward to seeing you next time at Shelor Toyota.

May 11, 2022

Nice people both in sales and service. Vehicle always returned when promised. Advisor always notifies of any change to original service request. Dealership is very clean. More

by Gofer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MacKenzie
Report | Print
May 12, 2022 -

Shelor Toyota responded

Thank you for the glowing review! We're glad we're providing excellent care across all departments and meeting our high expectations for service. Drive safely, and see you next time! - the Shelor Toyota team

May 10, 2022

Great service. Friendly employees. Was treated very nicely. Dropped my truck off for a state inspection and picked it up later that day. Bonus they gave me a vouche More

by jdsanders0723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy
Report | Print
May 11, 2022 -

Shelor Toyota responded

It was our pleasure to assist you and it means a lot that you are a happy customer! Thank you from all of us at Shelor Toyota and safe travels until we see you next.

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