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Shelor Toyota - Service Center

Christiansburg, VA

4.7
769 Reviews

769 Reviews of Shelor Toyota - Service Center

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June 28, 2022

Excellent service. Wonderfully friendly people! Dustin was very helpful and helped choose the right service for my vehicle. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Jun 28, 2022 -

Shelor Toyota responded

Thank you, Dan, for the five-star review for Shelor Toyota! We are happy to see your excellent comments about Dustin and his standout service. Drive safe, and we'll see you down the road!

June 24, 2022

Tammy provided excellent information about my rental agreement and when I picked up my RAV4. Always professional and service with a smile! Thank you for taking great care of my Rav4 and me. More

by dsantolla65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy and Bart
Jun 24, 2022 -

Shelor Toyota responded

Thank you for the great review. We're glad to hear that Tammy and the team took excellent care of your RAV4! We appreciate the kind words, and we'll see you again next time here at Shelor Toyota!

June 24, 2022

Service employees were friendly and efficient. They explained everything that was needed. The waiting area was comfortable. More

by Darrell d smith 1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart dowdy.
Jun 24, 2022 -

Shelor Toyota responded

Thank you for your praise, Darrell! We're glad our team welcomed you with communicative, professional assistance and that the waiting area was accommodating. We hope to work with you again at Shelor Toyota!

June 23, 2022

Always try to make sure you are taken care of and always have been very helpful. More

by rangermike488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 23, 2022 -

Shelor Toyota responded

We appreciate this awesome review! Thank you for sharing the kind words, see you again next time here at Shelor Toyota!

June 20, 2022

Fantastic service department. Fair and reasonably priced. They always take great care of us. So good that we drive almost an hour to bring our car here. More

by evanston00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart
Jun 21, 2022 -

Shelor Toyota responded

We are so thrilled that you have had a great experience with our team here at Shelor Toyota. We thank you for your continued support and loyalty to us, and for making the trip to work with our crew. We look forward to seeing you next time!

June 17, 2022

Service performed was completed on time at the exact price quoted. Friendly and helpful. Would be better if they could tell you where the vehicle is parked rather than having to look for it. Otherwis More

by Lnashby70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Moore
Jun 17, 2022 -

Shelor Toyota responded

This is the kind of feedback we love to see. Thanks so much for being a fan of Shelor Toyota and we look forward to seeing you again next time!

June 16, 2022

Eric was extremely friendly and thorough and when it looked like a no-he turned it in to a YES! Thanks Eric More

by dppd777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 16, 2022 -

Shelor Toyota responded

Thank you for the shout-out to Eric! We appreciate you taking the time to give Shelor Toyota a 5-star review. Have a lovely day!

June 15, 2022

My wife and I were very happy with our experience with Shelor Toyota. Eric kept us updated throughout the entire process and he was outstanding. We are very satisfied with our experience. Thanks for all y More

by Westhausend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and the guy who filled in for him while Eric was out, sorry can’t remember his name.
Jun 16, 2022 -

Shelor Toyota responded

Thank you for the review. We're pleased that Eric was informative, helpful, and great to work with. We appreciate your business, see you again next time here at Shelor Toyota!

June 15, 2022

Never had any problem. Beverly and Tammy are great. If I have ever needed anything even just a question both of them have gone above and beyond to help me. Great experie More

by rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly and Tammy
Jun 15, 2022 -

Shelor Toyota responded

Thank you so much for this great review! We're thrilled that you enjoyed working with Beverly and Tammy here at Shelor Toyota. We hope you continue to love your Toyota RAV4!

June 14, 2022

The service department is run in a professional manner. The people are friendly and the waiting area is comfortable. More

by ecliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart
Jun 14, 2022 -

Shelor Toyota responded

We appreciate your five-star review of our team and business here at Shelor Toyota! We hope to see you again down the road.

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