769 Reviews of Shelor Toyota - Service Center
From the moment I walked in until the moment I left with my vehicle they were courteous, kind, knowledgeable, and efficient. I appreciate Tammy Niles helping me today. my vehicle they were courteous, kind, knowledgeable, and efficient. I appreciate Tammy Niles helping me today. More
Great dealership and service but this time we are dissatisfied as they waited one hour after our appointment time to start the service which was only oil change and it took them 45 minutes to finish dissatisfied as they waited one hour after our appointment time to start the service which was only oil change and it took them 45 minutes to finish it. Appointment was for 9;00am, we reached at 8:30am. At 10:00am we had to go and ask about how long we will have to wait. At that point they told us that they just took our car for service. Even though they did state inspection which was last minute added, it shouldn’t take 45 minutes. Overall long wait even after making an appointment, poor communication, and too long to complete simple oil change and state inspection. More
I have 2 cars serviced at Shelor. I am always impressed with the quick professional service. I highly recommend the service department at Shelor. I am always impressed with the quick professional service. I highly recommend the service department at Shelor. More
Service was easy to schedule with choices given. Dustin was my up front service rep. He was friendly, polite, and exceeded in making me feel welcome and comfortable. The service was completed in les Dustin was my up front service rep. He was friendly, polite, and exceeded in making me feel welcome and comfortable. The service was completed in less time than expected. Dustin went over all services they preformed and explained well. More
Quick and convenient Everything required got done without issues.They even provided a ride home since it was going to take longer than I had expected. Great service! I highly recommend them! issues.They even provided a ride home since it was going to take longer than I had expected. Great service! I highly recommend them! More
They are always friendly helpful and complete the job in a reasonable amount of time. They also do not try to sell you other parts or services that you don’t need. a reasonable amount of time. They also do not try to sell you other parts or services that you don’t need. More
From the personnel who scheduled the appointment through services provided by Bart, the customer services were excellent. I received a reminder of the appointment. The tech also updated me throughout the services provided by Bart, the customer services were excellent. I received a reminder of the appointment. The tech also updated me throughout the service process on my vehicle. More