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Shelor Toyota - Service Center

Christiansburg, VA

4.7
769 Reviews

769 Reviews of Shelor Toyota - Service Center

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July 07, 2022

Fast, friendly, efficient service. Glad to get an oil change, tires rotated, new key fob battery, and state inspection- all in one visit. More

by KMF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy
Jul 08, 2022 -

Shelor Toyota responded

Thanks for your review! We're delighted we could welcome you with timely, quality assistance that efficiently accommodated all your service needs. Many safe and happy miles from the Shelor Toyota team!

July 07, 2022

From the moment I walked in until the moment I left with my vehicle they were courteous, kind, knowledgeable, and efficient. I appreciate Tammy Niles helping me today. More

by kmungo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Niles
Jul 08, 2022 -

Shelor Toyota responded

Thank you for your glowing review! We're delighted Tammy and the rest of the team welcomed you with friendly, professional assistance throughout the process. We hope to work with you again at Shelor Toyota!

July 06, 2022

Great dealership and service but this time we are dissatisfied as they waited one hour after our appointment time to start the service which was only oil change and it took them 45 minutes to finish More

by jcraja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jul 07, 2022 -

Shelor Toyota responded

We are sorry to hear your appointment went longer than anticipated. This is not the communicative and efficient service we pride ourselves on, and we will be sure to address this with our team. We appreciate your feedback, and if there is anything else you would like to discuss regarding your visit, please feel free to reach out to us. Thank you, Customer Relations – cr@shelor.com

July 01, 2022

I have 2 cars serviced at Shelor. I am always impressed with the quick professional service. I highly recommend the service department at Shelor. More

by jcox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 01, 2022 -

Shelor Toyota responded

Thank you for your review! We're delighted our team has consistently delivered excellent, fast service on both of your cars. Shelor Toyota is grateful for your business and honored to have earned your confidence!

June 30, 2022

Service was easy to schedule with choices given. Dustin was my up front service rep. He was friendly, polite, and exceeded in making me feel welcome and comfortable. The service was completed in les More

by Trishmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Jun 30, 2022 -

Shelor Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Dustin and the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

June 30, 2022

Service advisor (dustin moore) was very helpful, friendly and professional. Enjoyed working with him and the dealership. More

by mvengrin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dustin moore
Jun 30, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Dustin and the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

June 30, 2022

Quick and convenient Everything required got done without issues.They even provided a ride home since it was going to take longer than I had expected. Great service! I highly recommend them! More

by JI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Jun 30, 2022 -

Shelor Toyota responded

We are so happy to hear that our team went the extra mile to assist you! Thank you for choosing Shelor Toyota and for sharing your feedback. Drive safely until we see you next!

June 30, 2022

Pleased with friendly greeting and the maintenance of vehicle was taken care of as requested. Waiting accommodations are always comfortable. More

by dbp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy
Jun 30, 2022 -

Shelor Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Shelor Toyota team. Drive safely and we hope to see you back again down the road!

June 29, 2022

They are always friendly helpful and complete the job in a reasonable amount of time. They also do not try to sell you other parts or services that you don’t need. More

by Swertz6740
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Jun 30, 2022 -

Shelor Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Shelor Toyota team. Drive safely, and we hope to see you back!

June 29, 2022

From the personnel who scheduled the appointment through services provided by Bart, the customer services were excellent. I received a reminder of the appointment. The tech also updated me throughout the More

by psconrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart
Jun 30, 2022 -

Shelor Toyota responded

We are delighted that we could give you a great experience from start to finish! Thank you for choosing Shelor Toyota and for sharing your kind words about Bart in particular. Drive safely until we see you again!

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