769 Reviews of Shelor Toyota - Service Center
Excellent service I would recommend this service team to anyone needing maintenance on their Toyota. Eric made sure I was in the loop throughout the visit. anyone needing maintenance on their Toyota. Eric made sure I was in the loop throughout the visit. More
Initially, there was a little confusion regarding the extended warranty on my parents 2018 Nissan Frontier. After voicing my concerns regarding the matter, Shelors responded and was immediately ready to extended warranty on my parents 2018 Nissan Frontier. After voicing my concerns regarding the matter, Shelors responded and was immediately ready to find a solution. They explained everything and went above and beyond to ensure that a very stressful situation resulted in a renewed trust and loyalty in Shelor's service department. The truck was repaired and is driving like new. Patsy and Bryan as well as the customer relations and vehicle service departments are Rockstars and I recommend Shelors sales and service to anyone. They will always be my go to for vehicle purchases. Thank you again Shelors! More
Kept truck 3 months _ not repaired. Would'nt return calls. alful customer service. I had to get the truck towed to another repair shop, they saids they couldn't get parts ,the other sho Would'nt return calls. alful customer service. I had to get the truck towed to another repair shop, they saids they couldn't get parts ,the other shop said they didn't have a problem finding them. This was all around a bad experiance. More
Service was completed in timely, professional manner. They were even able to solve source of a minor problem I was having with my Rav. Very courteous and helpful. They were even able to solve source of a minor problem I was having with my Rav. Very courteous and helpful. More
The service department was very helpful and courteous when my RAV-4 needed service … they gave me a rental loaner vehicle for 4 days while they found the problem, ordered parts, and completed service in when my RAV-4 needed service … they gave me a rental loaner vehicle for 4 days while they found the problem, ordered parts, and completed service in professional way. More
I just love getting my car serviced here. Everyone was extremely kind & helpful. It was very clean. This is my 3rd car i bought from this dealership and i am very pleased with the customer Everyone was extremely kind & helpful. It was very clean. This is my 3rd car i bought from this dealership and i am very pleased with the customer service i receive at this dealership. It is worth the ride down there! More
Dustin had everything ready when I dropped my car off. He was very nice to work with. When I came to pick up my car Dustin had my paperwork ready and he explained everything well. He was very nice to work with. When I came to pick up my car Dustin had my paperwork ready and he explained everything well. More