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Shelor Toyota - Service Center

Christiansburg, VA

4.7
769 Reviews

769 Reviews of Shelor Toyota - Service Center

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October 08, 2022

Service took longer than anticipated, but, Dustin Mroore took of the problem and I am still a satisfied customer of Shelors More

by polewillis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dustin moore Great ambassador for Shelor. Helped with waiting problem.
Oct 10, 2022 -

Shelor Toyota responded

We appreciate your patience and your kind words about Dustin. Thank you for choosing Shelor Toyota and for sharing your experience. We hope to work with you again down the road!

October 07, 2022

My Toyota dealership is the very best. Good service, very professional and polite. Really on the bsll More

by Judylafleur2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager very good at his job
Oct 07, 2022 -

Shelor Toyota responded

This review means so much to us, Judy! Thank you for choosing Shelor Toyota and for sharing your experience. Drive safely until we see you again!

October 07, 2022

Wonderful service. Dustin was the best! Service was timely and shuttle provided to area places More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Oct 10, 2022 -

Shelor Toyota responded

We're elated that Dustin offered prompt and accommodating service. Drive safe, and thank you for choosing Shelor Toyota!

October 05, 2022

Dustin made this recall as simple and time efficient as possible. Great to work with. More

by Sturman5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Coleman
Oct 05, 2022 -

Shelor Toyota responded

Thank you for reviewing us! We are thrilled to hear that Dustin delivered such a successful service experience. Drive safely, and we hope to see you back again at Shelor Toyota!

October 05, 2022

Dustin did an excellent job with our oil change and a recall about the battery. The staff is friendly and professional. We always go to Shelor's for our oil changes and we are happy with their service More

by skdhill10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Oct 05, 2022 -

Shelor Toyota responded

Thank you for leaving Shelor Toyota a five-star review! We'll give kudos to Dustin for taking excellent care of your vehicle and ensuring you were happy. See you next time!

October 04, 2022

Shelor Toyota service center took good care of my 2021 Tacoma. We had an oil change done, multipoint inspection, fluids topped off and state inspection done. I was able to ride a shuttle home while the More

by Bgk3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Dowdy
Oct 05, 2022 -

Shelor Toyota responded

Thank you for stopping in at Shelor Toyota for service! We are thrilled that you are happy with your Tacoma and that our team delivered a five-star experience. What more could we ask for? Take care!

October 04, 2022

Friendly, professional and know what they are doing. Scheduling was easy and the vehicle was ready for pickup in an appropriate time. More

by @#1Colonel?
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Oct 05, 2022 -

Shelor Toyota responded

We're elated that the Shelor Toyota team made your experience a total success! Drive safe, and we'll see you next time!

October 03, 2022

Excellent Service. Service staff were very helpful and accomodating. The Service Area was very clean and tidy as usual. Thank you!! More

by Tom Fong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makenzie
Oct 04, 2022 -

Shelor Toyota responded

Your feedback means a lot to us, Tom! Thank you for choosing Shelor Toyota and for sharing your experience. Drive safely!

October 03, 2022

Excellent service, efficient process. Dustin did a first class performance, friendly and sincere. I’m satisfied and impressed 👌 More

by Bud Wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin primarily
Oct 04, 2022 -

Shelor Toyota responded

It is gratifying to read about your positive experience with Dustin and the team! Thank you for choosing Shelor Toyota and for sharing your support. Drive safely!

October 01, 2022

Friendly and helpful. They are up front about the costs and get me out quickly More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Oct 03, 2022 -

Shelor Toyota responded

John, thank you for the great review! We appreciate your support and hope to see you back again at Shelor Toyota!

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