Shelor Toyota - Service Center

The people at this dealership always treat me like I am a friend. In many cases, I don’t even need to make an appointment for simple things like an inspection or even an oil change. They always do a multi po friend. In many cases, I don’t even need to make an appointment for simple things like an inspection or even an oil change. They always do a multi point inspection of my car, which I very much appreciate. I feel their recommendations are honestly given, and this trust is very important to me. I will continue to use Shelor Toyota as my primary point of maintenance and repair. More

We had brake issues and no time to make an appointment, the vehicle was serviced in less time expected and drove vehicle without any issues. Staff was friendly and very helpful. I would highly recommend th the vehicle was serviced in less time expected and drove vehicle without any issues. Staff was friendly and very helpful. I would highly recommend their services. More

Took 50 minutes compared to 3+ hours at Haley in Roanoke. Nice people, efficient, no bs. Price was better too. I’ll always make the drive to come here. Nice people, efficient, no bs. Price was better too. I’ll always make the drive to come here. More

When I examined my car after the servicing, two wheel covers were not fully secured to their wheels and a tire valve cover was missing. This is the second time I have found wheel covers not fully seated covers were not fully secured to their wheels and a tire valve cover was missing. This is the second time I have found wheel covers not fully seated in the wheel after a service visit. The coolant reservoir tank seemed to be at the minimum fill level, but it is hard for me to be certain. More

The waiting area is clean and comfortable. The employees were professional and polite. However, I didn't get my copy of the TOYOTA MULTI POINT INSPECTION. I use this report to determine the co The employees were professional and polite. However, I didn't get my copy of the TOYOTA MULTI POINT INSPECTION. I use this report to determine the condition of the brakes and tires. This lets me know when they will need replacement. Ms. Thresa Jones was very helpful and polite. Thank you for taking care of my RAV4. And I do recommend Shelor Toyota to friends and family. More

Our car needed repair right when we needed it most for our vacation trip , I was unable to find a rental anywhere on such short notice and Niki at shelor offer us a solution to rent a car from shelor at h our vacation trip , I was unable to find a rental anywhere on such short notice and Niki at shelor offer us a solution to rent a car from shelor at half the cost we was quoted at rental companies and a much larger vehicle than we thought we could afford even so it was a godsend and was better on fuel than even our little car Shelor and it’s staff saved the day and we are thankful! More

Dustin was able to accommodate me without an appointment change my oil and do a 20,000 mile checkup. Thank you for your prompt service. change my oil and do a 20,000 mile checkup. Thank you for your prompt service. More

This is a good dealership to get your vehicle worked on at. You all did a good job on my vehicle. at. You all did a good job on my vehicle. More

I have dealt with Stacey Arnold at Shelor for about 20 years, first with my 2004 4runner (which I still have), and now my 2018 Tacoma . I have nothing but praise for the way she has handled my service on years, first with my 2004 4runner (which I still have), and now my 2018 Tacoma . I have nothing but praise for the way she has handled my service on these vehicles. More

Theresa provided excellent customer service. The service technicians were knowledgeable, attended to all service needs. The service technicians were knowledgeable, attended to all service needs. More