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Shelor Toyota - Service Center

Christiansburg, VA

4.7
769 Reviews

769 Reviews of Shelor Toyota - Service Center

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May 27, 2023

Courteous, thorough, excellent service, knowledgable, informative, timely. My experience was very positive as it always is. I always have my car serviced through Shelor Service. I wouldn’t take it anywhe More

by Noahsmom54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
May 30, 2023 -

Shelor Toyota responded

We're thrilled you chose Shelor Toyota for your car service, and thank you for sharing your experience with us! It's always a pleasure to know our team provided courteous, thorough, timely, and informative service. Thank you again for your trust in our business, and we look forward to assisting you in the future!

May 22, 2023

Well organised beautiful infrastructure customer friendly staff but cost of service too high compared to the market More

by Abraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
May 22, 2023 -

Shelor Toyota responded

Abraham - While we are happy to hear that you had a positive experience working with our team, we apologize that you were not satisfied with our pricing. We strive to provide the fairest service rates we can, but will make a note of your concern in our effort to remain competitive. If there is anything we can do to assist you, please don't hesitate to be in touch. Thank you, Customer Relations – cr@shelor.com

May 19, 2023

I have no experience buying a vehicle from this dealer, but service has always been great. More

by j.howard1251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
May 19, 2023 -

Shelor Toyota responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

May 19, 2023

Solved re programming the new tire pressure sensors and provided acourtesy inspection and oil change in less than an hour. Very efficient and friendly service. The courtesy choco espresso was delicious. More

by jmoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Cerva
May 19, 2023 -

Shelor Toyota responded

Thank you for the review! We are so glad to hear that we could assist with your vehicle and get the job done. Drive safely, and we hope to see you again at Shelor Toyota!

May 17, 2023

Fast and efficient service. All work that was performed was discussed before hand. Nice and clean waiting area. More

by Truck Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
May 18, 2023 -

Shelor Toyota responded

Thank you for sharing your positive service experience at Shelor Toyota! Come by anytime!

May 12, 2023

The staff was incredibly helpful and accommodating. I had to change my appointment time and then they completed my service in a timely manner. I really appreciate the customer service. More

by mcddarden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thresa
May 12, 2023 -

Shelor Toyota responded

We're so pleased to hear you found our team at Shelor Toyota to be incredibly helpful and accommodating during your recent visit! Thank you for taking the time to share your positive experience with us. Safe travels down the road!

May 12, 2023

We drive from Botetourt county to this dealership because we feel like the service is better than at the Roanoke location. More

by Blt2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Moore
May 13, 2023 -

Shelor Toyota responded

We appreciate you taking the time to share your positive experience at Shelor Toyota! It makes us happy to hear we've earned your trust and loyalty by offering excellent service. We're always here to help with any of your automotive needs!

May 12, 2023

Stop in without an appointment and the dealership got me right in for the first service on my Toyota Truck. I asked for an oil change to and they did that as well. I was in and out in no time. Cory was grea More

by mtrail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
May 13, 2023 -

Shelor Toyota responded

We're glad to have gotten you in for your first service on your truck, and that it was a quick and satisfactory experience. It's wonderful to hear that Cory was excellent to work with. Thank you for recommending Shelor Toyota!

May 10, 2023

The staff was very friendly and efficient. The waiting room was clean. Service was provided as expected. More

by Cdacpa47
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember her name
May 10, 2023 -

Shelor Toyota responded

Thank you for stopping by to share your recent service experience at Shelor Toyota! We hope to assist you again down the road!

May 10, 2023

They are always nice and curious and so pleasant to deal with and rate them a 10!! More

by dmfor8395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa
May 10, 2023 -

Shelor Toyota responded

We are thrilled to receive your positive feedback about your experience at Shelor Toyota! Thank you for your business!

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