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Shelor Toyota

Christiansburg, VA

4.8
1,992 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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1,992 Reviews of Shelor Toyota

October 31, 2022

Duston have been awesome in every aspect, treating us like family and because of him we will keep servicing our vehicles at Shelor’s! More

by Nwaihesie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duston Moore
Oct 31, 2022 -

Shelor Toyota responded

Thanks so much for the lovely comments about Duston! We are so glad that his hard work has left a good impression and ensured you continue to feel confident in Shelor Toyota. Your five stars are appreciated by us all!

October 31, 2022

Kwaku at Shelor is phenomenal. I have never had anything other than the best experience there and will continue to go back for every vehicle purchase in the future. More

by Fallyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwaku
Oct 31, 2022 -

Shelor Toyota responded

Thank you for the great review! We appreciate your business and we will pass along your feedback to Kwaku. Safe travels until we see you again!

October 31, 2022

Shelor is a wonderful and trustworthy place to leave my car with them. Excellent service. More

by yxlu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Nov 01, 2022 -

Shelor Toyota responded

Thanks for leaving Shelor Toyota a five-star review! We are grateful for your trust in our services. See you down the road!

October 30, 2022

Good to work with kept us informed. Quick getting us in and out late in the evening. More

by Robert Dudding
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wildman
Oct 30, 2022 -

Robert Dudding responded

Yes

Oct 30, 2022 -

Shelor Toyota responded

Thank you for the great review, Robert! Hearing that you had a successful experience working with the Shelor Toyota team made our day. Drive safely, and we hope to see you back again down the road!

October 28, 2022

Bart Dowdy was very knowledgeable an Helpful with getting my car repairs done Promptly. And explained what the issues were concerning my Toyota Corolla. More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Dowdy
Oct 28, 2022 -

Shelor Toyota responded

Teresa, thank you for the great review! We are so glad to hear that Bart delivered such a successful service experience. Drive safely in your Toyota Corolla, and we hope to see you back again at Shelor Toyota!

October 28, 2022

We were treated fairly and with respect. All people we had contact with were very good and professional More

by sturgills
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nixon and Chad Luther
Oct 28, 2022 -

sturgills responded

We were treated very well and they were easy to talk with and answered all our questions.They made the process of buying a car much easier than others that we had dealt with

Oct 28, 2022 -

Shelor Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

October 28, 2022

When one dealer would not look at our car for 7 days Shelor said bring it in. More

by acouch14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Oct 28, 2022 -

Shelor Toyota responded

Thanks for sharing and leaving Shelor Toyota a five-star review!

October 28, 2022

Great, fast and friendly service! They always treat me like my business matters. Very professional and courteous! More

by BrianG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan, Mackenzie, Bobby
Oct 30, 2022 -

Shelor Toyota responded

Brian, thank you for the great review! We are so glad to hear that you had a successful experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

October 26, 2022

Getting routine maintenance for my car was very easy. They gave me the appointment I asked for and were ready for me when I arrived. The service was performed on time and to my satisfaction. Everyone was More

by bwandrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 26, 2022 -

Shelor Toyota responded

We strive to make the service experience easy and efficient for our guests and it is gratifying that we hit the mark! Thank you for choosing Shelor Toyota and for sharing your support. Drive safely!

October 25, 2022

This is a follow-up regarding my previous review. Bobby, Shelor's service manager, contacted me and stated that he heard my last visit to the service center didn't go well. He indicated that he was l More

by cjon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby
Oct 26, 2022 -

Shelor Toyota responded

Thank you for taking the time to update your review. We want the most for our guests, and it means a lot to hear that this was reflected in your time working with Bobby. We appreciate you giving us the chance to make things right and will be sure to keep this feedback in mind as we strive to improve. If there is anything more we can do to assist you, please feel free to reach out. Best, Customer Relations – cr@shelor.com

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