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Shelor Toyota

Christiansburg, VA

4.8
1,992 Reviews
Call Dealership (540) 381-8417
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2230 Roanoke St

Christiansburg, VA

24073

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1,992 Reviews of Shelor Toyota

October 02, 2023

Corey Harris is a consummate professional. He kept us informed, was not pushy, and explained everything thoroughly. The office person, whose name I forget, was likewise all we could ask for. More

by Redoyd
Recommend Dealer
Yes
Employees Worked With
Corey Harris
Report | Print
Oct 02, 2023 -

Shelor Toyota responded

We're glad to know that Corey and our team at Shelor Toyota provided you with an excellent experience! When a customer says words like this, we know we're doing things right. Thank you for all your support!

September 28, 2023

Great service, knowledgeable and friendly. Clean waiting area.will recommend to family and friends. Thanks More

by Edselmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Report | Print
Sep 29, 2023 -

Shelor Toyota responded

We're delighted to know you had a great experience at Shelor Toyota and found our team knowledgeable and friendly. Thank you for recommending us to your family and friends, we truly appreciate it!

September 25, 2023

Purchased several vehicles at Shelor and yearly state inspection was part of the purchase. Now, the latest I can schedule a vehicle inspection is 3:00pm. Need to take a day off for that? More

by Perry
Recommend Dealer
No
Employees Worked With
Customer service
Report | Print
Sep 26, 2023 -

Shelor Toyota responded

Perry, we're sorry to learn about the inconvenience you're experiencing with our inspection scheduling. We understand how valuable your time is, and we'd like to help find a solution that works for you. Please reach out directly so we can discuss this further and hopefully turn around your experience. Thank you, Customer Relations – cr@shelor.com

September 23, 2023

Stacey took care of me from start to finish. She made the experience easy and quick More

by Mule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Arnold
Report | Print
Sep 25, 2023 -

Shelor Toyota responded

Thank you for leaving Shelor Toyota a five-star review! We are thrilled that Stacey delivered a quick and easy experience. See you next time!

September 23, 2023

She's the best. Updated me when a truck came in with and without the options we wanted so we could get the best match for us. More

by elimn8r72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beverly
Report | Print
Sep 25, 2023 -

Shelor Toyota responded

We're so glad to know that our team at Shelor Toyota was able to keep you updated and help find the perfect truck for your needs. Thanks for sharing this positive review!

September 23, 2023

Made an appointment for service and still had to wait 2 hours for service to begin. More

by shawnshu12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Report | Print
Sep 25, 2023 -

Shelor Toyota responded

Thank you for sharing your feedback. We apologize if it took longer than anticipated to complete our services and will work to improve. Your patience is appreciated, and we look forward to assisting you next time. -The Shelor Toyota Team

September 22, 2023

If you had a 10 star rating I would give it to Beverly. The best service I've ever had 👍 More

by whiteaker86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beverly
Report | Print
Sep 22, 2023 -

Shelor Toyota responded

We are thrilled to read you had a five-star experience with Beverly! She is an asset to the Shelor Toyota team, and we'll be sure to pass your kind regards along. Have a great day!

September 21, 2023

Shelor Toyota always takes good care of my truck and they are very caring and friendly. I am so glad to have them in my corner for service to my Tacoma. More

by Bgk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
Report | Print
Sep 22, 2023 -

Shelor Toyota responded

We're so glad to know that you've had positive experiences with our team at Shelor Toyota! We appreciate your trust in us for the care of your Tacoma. Thanks for sharing this review!

September 19, 2023

They have a good group and are very good at their job and they professional. More

by georgemorgan151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CALEB COPENHAVER
Report | Print
Sep 19, 2023 -

Shelor Toyota responded

George, thanks a ton for the five-star review of the Shelor Toyota team!

Sep 19, 2023 -

Shelor Toyota responded

George, thanks a ton for the five-star review of the Shelor Toyota team!

September 16, 2023

Helpful very patient and understanding went out of their way to make the sale happen More

by poppietyler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Wayne
Report | Print
Sep 18, 2023 -

Shelor Toyota responded

We are glad to hear that you have felt taken care of by our team. Thank you for trusting Shelor Toyota with your business!

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