Shelor Toyota
Christiansburg, VA
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1,907 Reviews of Shelor Toyota
I went to look at Corolla's but thought I might like a Camry instead. Stanley left the choice entirely to me, not pushing for the more expensive one. He was willing to check around for cars at other locat Camry instead. Stanley left the choice entirely to me, not pushing for the more expensive one. He was willing to check around for cars at other locations if they didn't have one that I wanted. I was free to test drive anything. I chose the Camry and Stanley offered to take a bit off the price because the wheels were a bit costly and I didn't really need such fancy ones. Otherwise it was equipped pretty well the way I wanted, not extravagantly. Stanley had another appointment and Chad followed through with the purchase details, equally courteous, informative, and friendly. The reasons I bought that day instead of waiting were that the manufacturer's financing incentives were very good and there was a car in stock I liked really well. The reason I went to Shelor before looking elsewhere was that that they were the nearest Toyota dealer. One of the reasons I didn't look any farther was that I liked the the salesmen. Their courtesy, unpretentiousness, desire to please, and lack of pressure, were really attractive. More
Corey was very friendly and helpful from the time we stepped out our car. He was not pushy or overly eager to make a sale. He worked with us, listening to our wants and needs, in buying a car and made stepped out our car. He was not pushy or overly eager to make a sale. He worked with us, listening to our wants and needs, in buying a car and made excellent recommendations. We had originally spoken with Rick Harrison who directed us to Corey. Corey appears to to be team worker, as he worked to secure us the best deal. We will definitely recommend Shelor Motor Mile to anyone who is looking for a car, new or used. Thank you! More
Bowie Clift has been a family friend for years. I did all the business over the phone and email, which made things easy and convenient. The staff was friendly and not pushy for me to buy extra options, all the business over the phone and email, which made things easy and convenient. The staff was friendly and not pushy for me to buy extra options, they even let me cancel extra options without giving me a hard time. The price never changed and there was no haggling. Bowie is a great down to earth/easy going guy I definitely recommend him and Shelor Motor Mile. More
Just about the worse service experice I have ever had. Went in for timing belt and water pump after getting a quote over the phone. While there they agreeded to also do oil change and new inspection. Th Went in for timing belt and water pump after getting a quote over the phone. While there they agreeded to also do oil change and new inspection. They called to "bump up" $160 worth of brake work which I did myself in the parking lot of Advance Auto a block away from them in 30 minutes for $30 bucks. It passed inspection and I drove it away. The next day, 150 miles away, the engine is leaking oil like crazy, a quart every 25 miles, smoking and smell like burning oil due to service installing the wrong Toyota iol filter on a Toyota car...How stupid can you get? I drove back 150 miles to Shelor Service center for then to correct their problem which they did but overall, I'll do all work myself or take it to any shade tree mechanic before I go back to them for service. Now i can't help but question the quality of the work on timing belt replacement, and expect it to crap out any moment due to poor workmanship. More
My buying experience at Shelor Toyota was wonderful. My salesman, Pete Jones was very helpful in obtaining a deal that made me feel good about purchasing a new 4runner. I purchased my new runner 4 hours f salesman, Pete Jones was very helpful in obtaining a deal that made me feel good about purchasing a new 4runner. I purchased my new runner 4 hours from home, I was unable to come to terms with a local dealer. I stopped in Shelor because it was close to our hotel and thought I would see if they would give me they deal I wanted. So three dealerships later and 4 hours from home I was pleasantly surprised to drive my 4runner home. More
Julia provided me with exactly what I asked for and did it in such a timely manner, I could not believe it. This was the best experience I have ever had buying a car. I spent the least time I have ever s it in such a timely manner, I could not believe it. This was the best experience I have ever had buying a car. I spent the least time I have ever spent in a dealership and got what I wanted at the price I asked for. She delivered!!! More
Great experience at Shelor Toyota! Only wish I could have negotiated a slightly lower sales price. I ultimately got about 7% off sticker, and am very satisfied with the transaction. The staff was courteous a negotiated a slightly lower sales price. I ultimately got about 7% off sticker, and am very satisfied with the transaction. The staff was courteous and very helpful in the process. I would recommend all buyers choose to negotiate price, and also negotiate interest rate, as I was able to get both lessened just by asking. More
Very pleased with the deal we received on our new vechicle. Mike Gummer was excellent in providing information but more importantly in listening to what we needed. After hearing our needs he provided vechicle. Mike Gummer was excellent in providing information but more importantly in listening to what we needed. After hearing our needs he provided options and did not pressure one over the other. Our financing was simple and easy. Mark did a great job explaining the process. Overall best experience I have ever had buyinig a car. More
Overall experience was simple, easy and satisfying. Overall experience was simple, easy and satisfying. Without hesitation, I will buy from this dealer and this salesperson in the future when I'm looki Overall experience was simple, easy and satisfying. Without hesitation, I will buy from this dealer and this salesperson in the future when I'm looking for another vehicle to purchase. I will also reccommend this dealer to my friends and family members More
Salesman was patient, helpful and very knowledgeable about the vehicle I was interested in. He allowed me plenty of time to test drive the vehicle on my own. I did not feel hassled or pressured while ne about the vehicle I was interested in. He allowed me plenty of time to test drive the vehicle on my own. I did not feel hassled or pressured while negotiating, and Chad worked honestly and straightforward when providing answers to questions about pricing and fees. One more thing: not a lot of waiting around, which is common at some dealerships. Once the deal was done, Chad sped the process along to have me out pretty quickly. Overall a positive experience and I would highly recommend others to work with him specifically when interested in purchasing a new vehicle at this dealership. More