Shelor Toyota
Christiansburg, VA
Filter Reviews by Keyword
By Type
2,082 Reviews of Shelor Toyota
My wife and I changed our mind on the type of Tacoma we wanted during the course of the time that we were there and throughout the day. Your Toyota team of Steve Finney and Brian in the finance department wanted during the course of the time that we were there and throughout the day. Your Toyota team of Steve Finney and Brian in the finance department were fantastic. We both came away with a healthy respect and integrity with all of Shelor and it's people. (We added a top cover to our Tacoma in your accessories Dept.that day.). Thank you for being who you are and what you represent. More
Everyone is very friendly and helpful John Nixon was very helpful with getting me what I wanted and making a deal that suited me and my budget. Since I am handicapped he made sure that I h John Nixon was very helpful with getting me what I wanted and making a deal that suited me and my budget. Since I am handicapped he made sure that I had to take as few steps as possible. More
Ms Beverley Messick helped us to order and buy our car Ms Tiffany Mitchell in the Internet Sales department helped us for a good price. Ms Beverley Messick in the sales department helped to order and deli Ms Tiffany Mitchell in the Internet Sales department helped us for a good price. Ms Beverley Messick in the sales department helped to order and deliver our car. Both ladies were pleasant to work with, their helps are appreciated. More
Very satisfied with my purchase at Shelor excellent salesman and internet sales manager. Will definitely be doing business in future with this dealership thank you salesman and internet sales manager. Will definitely be doing business in future with this dealership thank you More
Purchase of Rav 4 Jonathan was very nice and helpful in helping us decide on our selection, He also was very knowledgeable explaining all the features of the Rav4 we Jonathan was very nice and helpful in helping us decide on our selection, He also was very knowledgeable explaining all the features of the Rav4 we purchased. Willing to help on any problems we might encounter after our purchase. More
Awesome buying experience Awesome experience in my purchase of my new tacoma .This makes three toyota vehicles my wife and I have purchased.The management,sales,service and fi Awesome experience in my purchase of my new tacoma .This makes three toyota vehicles my wife and I have purchased.The management,sales,service and finance were very knowledgeable.I was not rushed or pressured, in my decision to buy a vehicle.They were all very professional and efficient just excellent in all aspects. Thank you Shelor Bill More
Excellent customer service I recently purchased a used Toyota camry hybrid from Shelor and it was absolutely the best interaction I've had with any dealership. Steve Lancaster w I recently purchased a used Toyota camry hybrid from Shelor and it was absolutely the best interaction I've had with any dealership. Steve Lancaster was the gentleman I worked with, and there was never any push to go out of my price range or vehicle type, nor to add on extras that I didn't want. He was upfront about the history and service on the individual vehicles and gave me time to review them, so I knew nothing was getting swept under the rug. He also let me examine and test drive the cars without hanging over my shoulder and, when I had a few concerns over the used vehicle I liked, bent over backwards to make sure that they were addressed. I intend on caring and keeping this car for a good while, but would absolutely recommend the dealership and Mr. Lancaster in particular to other buyers. More
Routine Maintance Excellent Service!! Would be nice if it wasn't such long waiting time from drop off to pick up. This service took longer than estimated projected time Excellent Service!! Would be nice if it wasn't such long waiting time from drop off to pick up. This service took longer than estimated projected time. More
NO PRESSURE! Very knowledgeable and helpful. Bought 1 new and 1 used vehicle... made the process as easy as possible. Would highly recommend this dealer and salesperson new and 1 used vehicle... made the process as easy as possible. Would highly recommend this dealer and salesperson More











