Shelor Toyota

Polite, friendly and very helpful! Atmosphere is very clean and tidy. Everyone is kind! So I’m glad I got my first new car from Shelor Toyota! Atmosphere is very clean and tidy. Everyone is kind! So I’m glad I got my first new car from Shelor Toyota! More

Took me in without an appointment because it was an emergency. Took great care of my car, and got me back on the road quickly. emergency. Took great care of my car, and got me back on the road quickly. More

Excellent experience. Beverly answered all of my questions about the purchase and function of the truck I bought. They gave me a good value for my trade in and I now hav Beverly answered all of my questions about the purchase and function of the truck I bought. They gave me a good value for my trade in and I now have a killer TRD Off-Road that I am loving more every mile I drive. More

The Toyota dealership is just one of the dealerships owned by Motor Mile. We were very pleased with Beverly, the sales agent we dealt with over several months. She worked with us to help us find and pur owned by Motor Mile. We were very pleased with Beverly, the sales agent we dealt with over several months. She worked with us to help us find and purchase the automobile we were looking for. The impression we had was that the whole dealership was well run and did a good job for their customers. More

Chris and Beverly were awesome to work with! Best car shopping experience I’ve ever had. They were patient, answered all the questions, and did everything I asked. They helped me find the perfec Best car shopping experience I’ve ever had. They were patient, answered all the questions, and did everything I asked. They helped me find the perfect vehicle and best financing for me. I couldn’t have asked for better! More

They are very helpful and accommodating. Service was quick and respectful. My Highlander runs well. Will purchase another vehicle from Beverly. Service was quick and respectful. My Highlander runs well. Will purchase another vehicle from Beverly. More

Easy to schedule with knowledgeable, courteous, and very competent staff. Thank you for your continued service on my 2021 Toyota Tacoma! competent staff. Thank you for your continued service on my 2021 Toyota Tacoma! More

The sales associate was extremely helpful and professional. There was no pressure to get additional accessories or options. From the time we arrived at the dealer to test drive, do paperwork and professional. There was no pressure to get additional accessories or options. From the time we arrived at the dealer to test drive, do paperwork and get financing was only an hour and a half. The sales manager met with us to express his gratitude for our business. Very positive experience. More

I was given a appointment to be there and my vehicle was almost an hour later going back for my work to be done and once I got home had to tighten up my skid plate under the truck almost an hour later going back for my work to be done and once I got home had to tighten up my skid plate under the truck More

I have brought my car here for a few years now but have felt like the customer service has declined over the past year or 2. Overall, I will still bring my car here as the pricing is fair and the maintenan felt like the customer service has declined over the past year or 2. Overall, I will still bring my car here as the pricing is fair and the maintenance techs know what they are doing. They could really improve the customer service by ensuring that customers are greeted promptly, giving accurate time frames for service, and being able to explain extraneous service fees. At my last visit, both I and the employee checking me out were confused on why I had a tire recycling fee and a tire disposal fee. This could be perfectly normal, but the guy wasn’t able to explain it and at that point I wasn’t willing to wait around any longer to try to get a straight answer. Like I said, nice place overall but could benefit from better employee training all around with the customer service staff and clear communication with customers. More