
Shelor Toyota
Christiansburg, VA
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1,993 Reviews of Shelor Toyota
This dealership is top notch when it comes to service. Everyone in service department is always working hard for each customer there to get them on their way home promptly!! Shelor Toyota goes the extra m Everyone in service department is always working hard for each customer there to get them on their way home promptly!! Shelor Toyota goes the extra mile to make sure you’re a happy customer. That means everything to me More
Brian Love was exceptional! He was efficient in finding what we needed/wanted and provided excellent customer service! Eugene in finance was excellent as well! what we needed/wanted and provided excellent customer service! Eugene in finance was excellent as well! More
Received quick sign-in for a Prius recall of comp sys Received quick sign-in for a Prius recall of comp sys update... Called when veh was ready, in about the time estimated Since the water fountains Received quick sign-in for a Prius recall of comp sys update... Called when veh was ready, in about the time estimated Since the water fountains were turned off *(covid) Having some bottled water avail for waiting service customers would be nice. More
From start to finish my experience was excellent. I met with Neil France at the welcome center to go over some covid precautions. My sales guy Brian Love was very patient and honest. He explained some poin with Neil France at the welcome center to go over some covid precautions. My sales guy Brian Love was very patient and honest. He explained some points and perks about buying new versus used. I would absolutely send my friends to Shelor to see Brian Love. More
Shelor Motor Mile has such a large amount of inventory that your odds of finding the vehicle you want is very high. In my case, I’ve been looking for a Tacoma crew cab with the tow package for nearly eig that your odds of finding the vehicle you want is very high. In my case, I’ve been looking for a Tacoma crew cab with the tow package for nearly eight months. I spotted one online at Shelor, contacted them to make sure it was still available, and took off from Roanoke. Halfway to Christiansburg my phone indicated a text message. It was someone telling me that the truck had actually sold the night before! Very disappointed, I decided to carry on in the hopes I might find something else. Flash forward several hours and a couple of trucks later (not Tacoma’s), I was shown a Tacoma that had just recently been traded in, but hadn’t been serviced. I told them I was interested and headed back to Roanoke. I was called from the sales department the next morning that it was ready for a test drive, though not cleaned up or detailed. The test drive sold the vehicle. A few hiccups later with paperwork and negotiations I was driving the truck back to Roanoke! If you’re in need of a new or used vehicle, a trip to Shelor will probably result in you driving home in your new chariot. More
Fast, efficient, friendly, and competent. Appointment started at appropriate time and was concluded quickly without undue delay. Shelor represents Toyota well and I have never regretted either my purcha started at appropriate time and was concluded quickly without undue delay. Shelor represents Toyota well and I have never regretted either my purchase or service experience there. More
Just purchased new Highlander... Had a great experience with sales consultant Brian baringer! We were looking for a specific color combination and Brian was able find the exact match and get our vehicle i with sales consultant Brian baringer! We were looking for a specific color combination and Brian was able find the exact match and get our vehicle in stock in only a few days. He made the entire process very enjoyable! If your in the market for a new ride, Ask for Brian Baringer! More
Hi,I had a State Inspection sticker put on my 2017 Hi, I had a State Inspection sticker put on my 2017 Tacoma. I have never had this happen with any of my vehicles before but they did not get the glue Hi, I had a State Inspection sticker put on my 2017 Tacoma. I have never had this happen with any of my vehicles before but they did not get the glue off the windshield before putting the new sticker on it. It will take me probably an hour to take a razor and go around the new sticker to get it off when they could had did it in 30 seconds. Not sure why they were in a hurry I got their at 3:15 for a 3:30 appointment. More
We were very pleased with Corey Harris who worked with us, along with the way we were treated thru out the whole process. I would highly recommend any one interested in a Toyota 4 Runner or any Toyota veh us, along with the way we were treated thru out the whole process. I would highly recommend any one interested in a Toyota 4 Runner or any Toyota vehicle. More