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Shelor Toyota

Christiansburg, VA

4.8
1,857 Reviews
The Shelor Automotive Group began over 30 years ago, in 1974, as a single-line Chevrolet store in Christiansburg, VA. Over the years, Shelor Motor Mile has grown to 10 new car and truck brands, recreational vehicles, trailers and hundreds of quality pre-owned vehicles to become the volume automotive store of southwestern Virginia known as the Shelor Motor Mile. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Shelor Motor Mile will professionally fit you into the automobile of your choice. Shelor Motor Mile has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Shelor Motor Mile offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (540) 381-8417 if you have any questions or comments.
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2230 Roanoke St

Christiansburg, VA

24073

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Showing 1,857 reviews

February 09, 2024

This dealership is very professional and every knowledgeable about my vehicle and what needs to be done. More

by Angela
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Feb 12, 2024 -

Shelor Toyota responded

Angela, we're glad to know you found our team at Shelor Toyota professional and knowledgeable. We appreciate your feedback!

February 08, 2024

Great customer service! They have the best facilities around with amazing vehicle selections. Best deals in the area. More

by Amanda G.
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Recommend Dealer
Yes
Employees Worked With
Danny Wilson
Feb 09, 2024 -

Shelor Toyota responded

Amanda, we're delighted to know you had a great experience at Shelor Toyota! Thanks for your kind words about our customer service and vehicle selection.

February 04, 2024

Willing to work with customers. Friendly and professional. Good experience. I will be a repeat customer. Ty More

by Isnalatn
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Recommend Dealer
Yes
Employees Worked With
Patt and Ryan
Feb 05, 2024 -

Shelor Toyota responded

Isnalatn, we're so glad to know you had a good experience with us at Shelor Toyota. We look forward to seeing you again! Thanks for the review.

February 03, 2024

Everyone we spoke with was friendly and helpful. Dealership was clean . It was a good experience. More

by Jb
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Danny Wilson
Feb 05, 2024 -

Shelor Toyota responded

Your feedback is much appreciated! Thank you for supporting Shelor Toyota.

February 03, 2024

After explaining the problem, and leaving our vehicle for repair, we get a call after 30 minutes saying the malfunction message I was seeing was normal. I had to return to the dealership to demonstrate the m More

by Jimkar87
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Nikki Cerva
Feb 12, 2024 -

Shelor Toyota responded

I'm sorry to read about your experience and the miscommunication that occurred during your service. We aim for clear communication and fair pricing, so it's disappointing to see we've missed the mark here. Your feedback is important in helping us improve our service standards. We would like to speak to you to gather some more information about your visit. Please reach out at your earliest convenience at cr@shelor.com. Thank you, Customer Relations

February 01, 2024

Excellent customer service. Second vehicle I have purchased from Shelor. Would absolutely recommend Shelor to friends and family. More

by cjbatista
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Recommend Dealer
Yes
Employees Worked With
John Nixon
Feb 01, 2024 -

Shelor Toyota responded

We're so glad to know you've had consistently excellent car-buying experiences at Shelor Toyota! Thanks for your continued support and recommendations. Safe travels in your new ride!

January 30, 2024

I had a great experience dealing with everyone from Parts to Service to the courtesy driver. Everyone communicated what would happen and followed through. They are helpful, professional and solved my problem More

by harrow.uneaten.07
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Recommend Dealer
Yes
Employees Worked With
Bobby Coleman
Jan 31, 2024 -

Shelor Toyota responded

We're so glad to know you had a great experience with our team at Shelor Toyota! We always aim for clear communication and professional service. Thanks for the positive feedback, we appreciate it!

January 27, 2024

Danny Wilson was our salesman and he was so helpful knowledgeable very easy to work with answered all our questions and never rushed us. We bought the best car for us and felt very confident through th More

by randy_lundberg
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Danny Wilson
Jan 29, 2024 -

Shelor Toyota responded

Randy, it's great to know that Danny was able to assist you effectively and make your car-buying experience at Shelor Toyota a smooth one. We appreciate the recommendation! Enjoy your new ride with its advanced technology features.

January 27, 2024

The most pleasant car buying experience I’ve ever had. The sales person was excellent! More

by Larry Wilson
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny Wilson
Jan 27, 2024 -

Shelor Toyota responded

Larry, congrats on your new ride! We are proud to be considered one of your best car-buying experiences. Thank you for choosing Shelor Toyota and awarding us a five-star rating!

January 27, 2024

Fair deal , professional , not pushy willing to help meet my needs , would consider them again More

by B Lee
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Alexander Criller
Jan 28, 2024 -

Shelor Toyota responded

Thanks for sharing your positive feedback about your most recent visit to Shelor Toyota! It was our pleasure to provide pressure-free professional assistance throughout the sales process. We wish you safe travels ahead and hope to see you again in the future!

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