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Shelor Toyota

Christiansburg, VA

4.8
1,893 Reviews
The Shelor Automotive Group began over 30 years ago, in 1974, as a single-line Chevrolet store in Christiansburg, VA. Over the years, Shelor Motor Mile has grown to 10 new car and truck brands, recreational vehicles, trailers and hundreds of quality pre-owned vehicles to become the volume automotive store of southwestern Virginia known as the Shelor Motor Mile. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Shelor Motor Mile will professionally fit you into the automobile of your choice. Shelor Motor Mile has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Shelor Motor Mile offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (540) 381-8417 if you have any questions or comments.
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2230 Roanoke St

Christiansburg, VA

24073

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Showing 1,893 reviews

May 03, 2023

Great to deal with. Had exactly what we wanted and got us out of the door. More

by Screen name
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian love
May 03, 2023 -

Shelor Toyota responded

Thanks for the great review of Shelor Toyota! We hope you enjoy the new ride.

May 02, 2023

We had brake issues and no time to make an appointment, the vehicle was serviced in less time expected and drove vehicle without any issues. Staff was friendly and very helpful. I would highly recommend th More

by Walke a
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Cory and others
May 02, 2023 -

Shelor Toyota responded

We're so glad to hear that your brake issue was resolved quickly at Shelor Toyota! Our team strives to offer efficient and friendly service to our customers, and we're glad we were able to help you out in a pinch. Thank you for your high recommendation of our services!

May 02, 2023

Great service, Brian Love did an amazing job helping me pick out the right vehicle. More

by reed_mc
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Brian Love
May 02, 2023 -

Shelor Toyota responded

Thank you for the review! We appreciate the kind feedback about Brian and hope to see you again at Shelor Toyota. Safe travels!

May 02, 2023

The staff was very friendly and helpful. They were also very honest with me concerning sale price of their vehicle and actual dollar value of my trade in. The sales manager (Tony), was not More

by kranenburg.kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Tony Amoroso, Ryan Wildman
May 02, 2023 -

Shelor Toyota responded

We are so glad to hear about your positive experience purchasing a vehicle with us! At Shelor Toyota, we strive to be transparent and provide honest information to our customers, and we are glad to have left the right impression. Drive safely in your new vehicle, and we hope to see you back!

April 29, 2023

When I examined my car after the servicing, two wheel covers were not fully secured to their wheels and a tire valve cover was missing. This is the second time I have found wheel covers not fully seated More

by tom72bell
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Not available
May 02, 2023 -

Shelor Toyota responded

Tom, we would like to apologize for the issues you experienced following your service visit. This is certainly not the kind of experience we want any of our customers to have and will use this feedback to improve our attention to detail. We would also be happy to further address these matters and ensure you are satisfied moving forward. Please reach out at your convenience. Thank you, Customer Relations – cr@shelor.com

April 29, 2023

Everyone was friendly and nice. Answered all of my questions. Received my vehicle in a timely manner More

by mnewcomb152
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Love
May 01, 2023 -

Shelor Toyota responded

At Shelor Toyota, we strive to make the process easy and pleasant for all our customers, so your feedback makes our day! Thank you for taking the time to share your experience with us, and we hope to see you again down the road.

April 29, 2023

Took 50 minutes compared to 3+ hours at Haley in Roanoke. Nice people, efficient, no bs. Price was better too. I’ll always make the drive to come here. More

by Jsimmons43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
May 01, 2023 -

Shelor Toyota responded

We're thrilled to hear that we were able to serve you quickly and efficiently! We always want our customers to feel glad they chose Shelor Toyota for service. Thank you for your patronage and support!

April 27, 2023

The wait for the service was brief and the duration of the work was short. I was Very pleased! The Personnel are extremely friendly and knowledgeable. My GoTo place for Service!!! More

by JPS6812
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Angel
Apr 27, 2023 -

Shelor Toyota responded

We're so glad to hear that your experience at Shelor Toyota was top-notch! Our team is thrilled to have earned your trust as your go-to place for service. Thanks for taking the time to share your feedback about our efficiency and our knowledgeable personnel. We appreciate your support and look forward to serving you again in the future!

April 25, 2023

The waiting area is clean and comfortable. The employees were professional and polite. However, I didn't get my copy of the TOYOTA MULTI POINT INSPECTION. I use this report to determine the co More

by Zoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thresa Jones
Apr 25, 2023 -

Shelor Toyota responded

Zoe, we are delighted to hear that you enjoyed your recent experience at Shelor Toyota. We're sorry you did not receive a copy of your inspection. We'd like to step in so that we can assist you. If you are willing, please reach out to us when you are available. Thank you, Customer Relations – cr@shelor.com

Apr 26, 2023 -

Zoe responded

I live in Salem and don't get to Christiansburg often, only to get my RAV4 serviced or to get bird feed. But i would like to get my multi point inspection report. I do read them and make note of tire and brake wear. Thanks

Apr 27, 2023 -

Shelor Toyota responded

Zoe, If you are willing, please reach out to us when you are available. Thank you, Customer Relations – cr@shelor.com.

April 25, 2023

Matt was very knowledgeable and helpful to us on purchasing our Toyota. It was nice to go to a dealership and not be pressured into making a purchase. He took the time to go over the vehicle and I f More

by mdtalbert54
Recommend Dealer
Yes
Employees Worked With
Sara
Apr 25, 2023 -

Shelor Toyota responded

We are so glad to hear that Matt provided you with a positive, pressure-free experience during your purchase at Shelor Toyota! Thank you for sharing your feedback and for trusting us with your vehicle needs. We are always here to help if you need anything.

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