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Shelor Toyota

Christiansburg, VA

4.8
1,893 Reviews
The Shelor Automotive Group began over 30 years ago, in 1974, as a single-line Chevrolet store in Christiansburg, VA. Over the years, Shelor Motor Mile has grown to 10 new car and truck brands, recreational vehicles, trailers and hundreds of quality pre-owned vehicles to become the volume automotive store of southwestern Virginia known as the Shelor Motor Mile. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Shelor Motor Mile will professionally fit you into the automobile of your choice. Shelor Motor Mile has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Shelor Motor Mile offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (540) 381-8417 if you have any questions or comments.
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2230 Roanoke St

Christiansburg, VA

24073

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Showing 1,893 reviews

June 02, 2023

We enjoyed working with Stephen Lancaster to purchase our new Highlander Hybrid. Steve is very knowledgeable about the Toyota lineup and answered all of our questions. He provided regular updates on our orde More

by cwilliams53
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Lancaster
Jun 04, 2023 -

Shelor Toyota responded

Congratulations on your new Highlander Hybrid! We're delighted to know Steve provided such a memorable car-buying experience for you at Shelor Toyota. Our team is dedicated to ensuring our customers feel confident and completely satisfied with their purchases, and it would be an honor to work with you again in the future. Happy driving!

May 30, 2023

Very honest and straight forward dealership, sales people and finance specialists. No hard sales or pushy sales people. They listen to what your desires and needs/require.wnts are and try to fill them. Would More

by dubuque.p
Recommend Dealer
Yes
Employees Worked With
David
May 31, 2023 -

Shelor Toyota responded

We appreciate your kind words! Our team at Shelor Toyota strives to provide exceptional service and make the sales experience enjoyable and stress-free. We are delighted that you found our salespeople and finance specialists honest and straightforward. Thank you for recommending us, we hope to see you again for any future vehicle appointments!

May 28, 2023

Steven Lancaster and Rick Harrison were amazing to work with and helped me along every step! Very patient and knowledgeable! More

by agilbert4824.ag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Harrison, Steven Lancaster
May 31, 2023 -

Shelor Toyota responded

It's fantastic to hear that Steven and Rick provided such excellent service! Our team at Shelor Toyota is grateful for the opportunity to work with you. We hope you enjoy the new ride!

May 27, 2023

Courteous, thorough, excellent service, knowledgable, informative, timely. My experience was very positive as it always is. I always have my car serviced through Shelor Service. I wouldn’t take it anywhe More

by Noahsmom54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
May 30, 2023 -

Shelor Toyota responded

We're thrilled you chose Shelor Toyota for your car service, and thank you for sharing your experience with us! It's always a pleasure to know our team provided courteous, thorough, timely, and informative service. Thank you again for your trust in our business, and we look forward to assisting you in the future!

May 22, 2023

Well organised beautiful infrastructure customer friendly staff but cost of service too high compared to the market More

by Abraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
May 22, 2023 -

Shelor Toyota responded

Abraham - While we are happy to hear that you had a positive experience working with our team, we apologize that you were not satisfied with our pricing. We strive to provide the fairest service rates we can, but will make a note of your concern in our effort to remain competitive. If there is anything we can do to assist you, please don't hesitate to be in touch. Thank you, Customer Relations – cr@shelor.com

May 22, 2023

Would buy from them anytime. Good prices and people operating the dealership. Gave me fair trade in value and price on my new vehicle. More

by RL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Love
May 23, 2023 -

Shelor Toyota responded

Thank you for the review! We appreciate your business and hope to see you back again at Shelor Toyota. Safe travels!

May 19, 2023

I have no experience buying a vehicle from this dealer, but service has always been great. More

by j.howard1251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
May 19, 2023 -

Shelor Toyota responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Shelor Toyota team. Drive safely, and we hope to see you back again down the road!

May 19, 2023

Solved re programming the new tire pressure sensors and provided acourtesy inspection and oil change in less than an hour. Very efficient and friendly service. The courtesy choco espresso was delicious. More

by jmoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Cerva
May 19, 2023 -

Shelor Toyota responded

Thank you for the review! We are so glad to hear that we could assist with your vehicle and get the job done. Drive safely, and we hope to see you again at Shelor Toyota!

May 17, 2023

Professional friendly staff Efficiently run business It was worth our time and effort to drive from Danville to this dealershiip Brian Love was a huge help in finding our Toyota Crown with the package we More

by howardbilly62
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Love, Chad Luther
May 17, 2023 -

Shelor Toyota responded

We're so grateful for your support, Howard! It means a lot to hear that you made the drive out to work with us. Safe travels, and we hope to see you back at Shelor Toyota!

May 17, 2023

Fast and efficient service. All work that was performed was discussed before hand. Nice and clean waiting area. More

by Truck Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
May 18, 2023 -

Shelor Toyota responded

Thank you for sharing your positive service experience at Shelor Toyota! Come by anytime!

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