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Shelor Toyota

Christiansburg, VA

4.8
1,893 Reviews
The Shelor Automotive Group began over 30 years ago, in 1974, as a single-line Chevrolet store in Christiansburg, VA. Over the years, Shelor Motor Mile has grown to 10 new car and truck brands, recreational vehicles, trailers and hundreds of quality pre-owned vehicles to become the volume automotive store of southwestern Virginia known as the Shelor Motor Mile. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Shelor Motor Mile will professionally fit you into the automobile of your choice. Shelor Motor Mile has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Shelor Motor Mile offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (540) 381-8417 if you have any questions or comments.
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2230 Roanoke St

Christiansburg, VA

24073

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Showing 1,893 reviews

October 05, 2023

Our salesperson Steven Lancaster over and above sales and service.Excellent rating and will be highly recommending Steve and Toyota Shelor to family and friends. More

by samannafree
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Lancaster
Oct 06, 2023 -

Shelor Toyota responded

We're delighted to know that Steven provided exceptional service during your visit at Shelor Toyota. Thank you for recommending us, we look forward to assisting you again in the future!

October 02, 2023

Corey Harris is a consummate professional. He kept us informed, was not pushy, and explained everything thoroughly. The office person, whose name I forget, was likewise all we could ask for. More

by Redoyd
Recommend Dealer
Yes
Employees Worked With
Corey Harris
Oct 02, 2023 -

Shelor Toyota responded

We're glad to know that Corey and our team at Shelor Toyota provided you with an excellent experience! When a customer says words like this, we know we're doing things right. Thank you for all your support!

September 28, 2023

Great service, knowledgeable and friendly. Clean waiting area.will recommend to family and friends. Thanks More

by Edselmorgan
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Sep 29, 2023 -

Shelor Toyota responded

We're delighted to know you had a great experience at Shelor Toyota and found our team knowledgeable and friendly. Thank you for recommending us to your family and friends, we truly appreciate it!

September 25, 2023

Purchased several vehicles at Shelor and yearly state inspection was part of the purchase. Now, the latest I can schedule a vehicle inspection is 3:00pm. Need to take a day off for that? More

by Perry
Recommend Dealer
No
Employees Worked With
Customer service
Sep 26, 2023 -

Shelor Toyota responded

Perry, we're sorry to learn about the inconvenience you're experiencing with our inspection scheduling. We understand how valuable your time is, and we'd like to help find a solution that works for you. Please reach out directly so we can discuss this further and hopefully turn around your experience. Thank you, Customer Relations – cr@shelor.com

September 23, 2023

Stacey took care of me from start to finish. She made the experience easy and quick More

by Mule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Arnold
Sep 25, 2023 -

Shelor Toyota responded

Thank you for leaving Shelor Toyota a five-star review! We are thrilled that Stacey delivered a quick and easy experience. See you next time!

September 23, 2023

She's the best. Updated me when a truck came in with and without the options we wanted so we could get the best match for us. More

by elimn8r72
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Beverly
Sep 25, 2023 -

Shelor Toyota responded

We're so glad to know that our team at Shelor Toyota was able to keep you updated and help find the perfect truck for your needs. Thanks for sharing this positive review!

September 23, 2023

Made an appointment for service and still had to wait 2 hours for service to begin. More

by shawnshu12
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Don't know
Sep 25, 2023 -

Shelor Toyota responded

Thank you for sharing your feedback. We apologize if it took longer than anticipated to complete our services and will work to improve. Your patience is appreciated, and we look forward to assisting you next time. -The Shelor Toyota Team

September 22, 2023

If you had a 10 star rating I would give it to Beverly. The best service I've ever had 👍 More

by whiteaker86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beverly
Sep 22, 2023 -

Shelor Toyota responded

We are thrilled to read you had a five-star experience with Beverly! She is an asset to the Shelor Toyota team, and we'll be sure to pass your kind regards along. Have a great day!

September 21, 2023

Shelor Toyota always takes good care of my truck and they are very caring and friendly. I am so glad to have them in my corner for service to my Tacoma. More

by Bgk3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Nikki
Sep 22, 2023 -

Shelor Toyota responded

We're so glad to know that you've had positive experiences with our team at Shelor Toyota! We appreciate your trust in us for the care of your Tacoma. Thanks for sharing this review!

September 19, 2023

They have a good group and are very good at their job and they professional. More

by georgemorgan151
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Service Communication
Recommend Dealer
Yes
Employees Worked With
CALEB COPENHAVER
Sep 19, 2023 -

Shelor Toyota responded

George, thanks a ton for the five-star review of the Shelor Toyota team!

Sep 19, 2023 -

Shelor Toyota responded

George, thanks a ton for the five-star review of the Shelor Toyota team!

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