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Shelor Toyota

Christiansburg, VA

Overview
Reviews
Vehicles
4.8
1,893 Reviews
The Shelor Automotive Group began over 30 years ago, in 1974, as a single-line Chevrolet store in Christiansburg, VA. Over the years, Shelor Motor Mile has grown to 10 new car and truck brands, recreational vehicles, trailers and hundreds of quality pre-owned vehicles to become the volume automotive store of southwestern Virginia known as the Shelor Motor Mile. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Shelor Motor Mile will professionally fit you into the automobile of your choice. Shelor Motor Mile has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Shelor Motor Mile offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (540) 381-8417 if you have any questions or comments.
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2230 Roanoke St

Christiansburg, VA

24073

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Showing 1,893 reviews

November 30, 2023

Facilities are immaculate & staff are very professional . Nice service performed. Little pricey on parts & labor, but job is thorough and conveniently accomplished. More

by Bud Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin & Corey
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Nov 30, 2023 -

Shelor Toyota responded

Bud, we appreciate your feedback on our facilities and staff at Shelor Toyota. We strive to provide top-notch service while keeping things convenient for you. Thanks for choosing us!

November 30, 2023

Always a joy to have my Corolla serviced at Shelor Motor Mile. Comfortable waiting room area. I look forward to owning another Toyota or Lexus. More

by dex8467
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph and Kay at Shelor Toyota
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Dec 01, 2023 -

Shelor Toyota responded

We're delighted to know you enjoy your visits at Shelor Toyota! We strive for comfortable and efficient service experiences. Looking forward to assisting with your next Toyota or Lexus purchase when the time comes!

November 28, 2023

Nikki and the team took great care of my Tundra. I know I can always rely on them for quality care. More

by MyTundra
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Nikki
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Nov 28, 2023 -

Shelor Toyota responded

Thank you for your confidence in Nikki from Shelor Toyota! We are grateful to have you as a customer, and we look forward to continuing to service your Toyota Tundra!

November 28, 2023

I had a good experience at Shelor Toyota. Everyone was friendly, kind and the service was prompt More

by Alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
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Nov 29, 2023 -

Shelor Toyota responded

Alice - Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Shelor Toyota!

November 21, 2023

Beverly was great. She even helped me find hidden features on my Camry. Such as the remote start. More

by Phillip
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Beverly
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Nov 21, 2023 -

Shelor Toyota responded

Phillip, thank you for the review! We appreciate the kind feedback about Beverly and hope to see you again at Shelor Toyota!

November 18, 2023

As always, great service and decent prices. Thank you all for keeping my vehicle running smooth More

by janreed1963
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Stacey
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Nov 20, 2023 -

Shelor Toyota responded

Your feedback is much appreciated! Thank you for supporting Shelor Toyota.

Nov 20, 2023 -

Shelor Toyota responded

Your feedback is much appreciated! Thank you for supporting Shelor Toyota.

November 17, 2023

False information provided at the purchase stating free oil changes for the life of the car. Charged later changing to up to 25000 miles . Lies are not good sales tactics! I won't buy another.... More

by MRBLACKWELL2012
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Sara and Tony
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Nov 20, 2023 -

Shelor Toyota responded

We are sorry to hear about your experience with the oil change and overall service. We strive for transparency and honesty in all our dealings so it's disappointing to learn that you feel misled and misguided. we'd like to look into this matter further and see how we can make things right for you. Please reach out at your earliest convenience - Thank you, Customer Relations – cr@shelor.com

November 17, 2023

Sales rep Danny was very pleasant, helpful and knowledgeable which made our vehicle shopping experience very pleasant. More

by Kay
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Danny Wilson
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Nov 17, 2023 -

Shelor Toyota responded

Kay, we're delighted to know that Danny made your vehicle shopping experience at Shelor Toyota a pleasant one. Thanks for the positive feedback!

November 17, 2023

Brian, our salesman, was personal, professional, proficient and knowledgeable. Best buying experience I have ever encountered. Thank you Brian!! More

by Jacbwmn
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Brian Berglinger
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Nov 17, 2023 -

Shelor Toyota responded

We're so glad to know that Brian provided you with a top-notch buying experience at Shelor Toyota! Your kind words are greatly appreciated. Enjoy your new ride and thank you for choosing us!

November 16, 2023

Very Nice Folks to Deal with… Excellent Service and Very knowledgeable about your Service Needs. Awesome Facility !!! More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
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Nov 16, 2023 -

Shelor Toyota responded

Cathy, we're delighted to know you had a great experience with our team at Shelor Toyota. Thanks for the kind words about our service and facility!

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