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Shelor Toyota

Christiansburg, VA

Overview
Reviews
Vehicles
4.8
1,857 Reviews
The Shelor Automotive Group began over 30 years ago, in 1974, as a single-line Chevrolet store in Christiansburg, VA. Over the years, Shelor Motor Mile has grown to 10 new car and truck brands, recreational vehicles, trailers and hundreds of quality pre-owned vehicles to become the volume automotive store of southwestern Virginia known as the Shelor Motor Mile. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Shelor Motor Mile will professionally fit you into the automobile of your choice. Shelor Motor Mile has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Shelor Motor Mile offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (540) 381-8417 if you have any questions or comments.
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2230 Roanoke St

Christiansburg, VA

24073

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Showing 1,857 reviews

December 12, 2023

Very professional and efficient. The staff was very knowledgeable and made sure all my questions were answered. More

by Jgschold
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Corey Harris
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Dec 12, 2023 -

Shelor Toyota responded

We're glad to know our team at Shelor Toyota was able to provide you with a professional and efficient buying experience. Thanks for sharing your feedback, we hope you enjoy your new vehicle!

Helpful
December 10, 2023

Very helpful and not pushy. Tried to get me the best financing options possible. Great explanation of the new vehicle operation. More

by Packster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Crilley
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Dec 11, 2023 -

Shelor Toyota responded

We're delighted to know you found our team at Shelor Toyota helpful and informative. It's important for us that our customers understand their financing options as well as the features of their new vehicle. Thanks for your positive feedback! Enjoy the new ride!

Helpful
December 04, 2023

The labor charge of 140 per hour is exorbitant. I will not be back. I shopped for a new car while there but will be trying other options. More

by Ldwyatt0
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not temember
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Dec 05, 2023 -

Shelor Toyota responded

Thank you for the 4-star review and your feedback. We frequently check our prices compared to other dealers and repair facilities in our area to stay competitive and we try to keep our prices as low as possible. We hope that you will consider us when you decide to purchase another vehicle. Please don't hesitate to reach out to Customer Relations at cr@shelor.com if you have any further suggestions or questions. Thank you.

Helpful
December 03, 2023

Jonathan Leary treated us like family. Very professional and he deserves a raise. Would highly recommend him to my family and friends. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jonathan Leary
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Dec 04, 2023 -

Shelor Toyota responded

Chris, it's great to know that Jonathan provided you with such a positive experience at Shelor Toyota. We appreciate your recommendation and we'll be sure to pass on your kind words!

Helpful
November 30, 2023

Facilities are immaculate & staff are very professional . Nice service performed. Little pricey on parts & labor, but job is thorough and conveniently accomplished. More

by Bud Wright
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Dustin & Corey
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Nov 30, 2023 -

Shelor Toyota responded

Bud, we appreciate your feedback on our facilities and staff at Shelor Toyota. We strive to provide top-notch service while keeping things convenient for you. Thanks for choosing us!

Helpful
November 30, 2023

Always a joy to have my Corolla serviced at Shelor Motor Mile. Comfortable waiting room area. I look forward to owning another Toyota or Lexus. More

by dex8467
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph and Kay at Shelor Toyota
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Dec 01, 2023 -

Shelor Toyota responded

We're delighted to know you enjoy your visits at Shelor Toyota! We strive for comfortable and efficient service experiences. Looking forward to assisting with your next Toyota or Lexus purchase when the time comes!

Helpful
November 28, 2023

Nikki and the team took great care of my Tundra. I know I can always rely on them for quality care. More

by MyTundra
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Nikki
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Nov 28, 2023 -

Shelor Toyota responded

Thank you for your confidence in Nikki from Shelor Toyota! We are grateful to have you as a customer, and we look forward to continuing to service your Toyota Tundra!

Helpful
November 28, 2023

I had a good experience at Shelor Toyota. Everyone was friendly, kind and the service was prompt More

by Alice
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nikki
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Nov 29, 2023 -

Shelor Toyota responded

Alice - Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Shelor Toyota!

Helpful
November 21, 2023

Beverly was great. She even helped me find hidden features on my Camry. Such as the remote start. More

by Phillip
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Beverly
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Nov 21, 2023 -

Shelor Toyota responded

Phillip, thank you for the review! We appreciate the kind feedback about Beverly and hope to see you again at Shelor Toyota!

Helpful
November 18, 2023

As always, great service and decent prices. Thank you all for keeping my vehicle running smooth More

by janreed1963
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Stacey
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Nov 20, 2023 -

Shelor Toyota responded

Your feedback is much appreciated! Thank you for supporting Shelor Toyota.

Nov 20, 2023 -

Shelor Toyota responded

Your feedback is much appreciated! Thank you for supporting Shelor Toyota.

Helpful
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