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Shelor Toyota

Christiansburg, VA

4.8
1,992 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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1,992 Reviews of Shelor Toyota

April 20, 2025

I bought a used car and K from Shelor made the experience great! The whole experience was smooth and it made buying a car such a breeze. I would send anyone looking for a car to see K at Shelor Toyota. More

by kirsaudrey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kwaku
Apr 21, 2025 -

Shelor Toyota responded

Kirsaudrey, we're delighted to hear that K made your car-buying experience smooth and enjoyable at Shelor Toyota. Thank you for recommending us!

April 19, 2025

They were pleasant, got me in quick and were done with my service in no time, my sales lady Beverly even made my appointment for me,, More

by greggroseclose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly,
Apr 21, 2025 -

Shelor Toyota responded

We're delighted to hear that Beverly and the Shelor Toyota team provided you with a quick and pleasant service experience, Greg. Thank you for sharing your feedback, we look forward to assisting you in the future!

April 18, 2025

Sara was great. Service should have been 45 minutes. Took hour 1/2. Also told me car was ready and out back.... it was still on the lift. More

by Amy.helm91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah, a guy. Don't remember his name. Looked new
Apr 23, 2025 -

Shelor Toyota responded

Amy, thank you for your feedback. We're glad to hear Sara provided great service, but we apologize for the delay and miscommunication regarding your car's readiness. If there's anything else you'd like to discuss or if we can assist further, please feel free to reach out to us directly at cr@shelor.com. Thank you.

April 16, 2025

Visit went well. They did exactly what was requested in a minimal amount of time.. service advisor Quinton was very nice and professional. More

by cwc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinton
Apr 16, 2025 -

Shelor Toyota responded

We're delighted to hear that Quinton and the Shelor Toyota team provided you with efficient service. Thank you for sharing your experience!

April 15, 2025

Online price was indeed the sales price. Worked with buyer to facilitate tax exemption. Professional group. More

by Decinapaolo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Amos; Danny Wilson
Apr 15, 2025 -

Shelor Toyota responded

Decinapaolo, we're delighted to hear that our team at Shelor Toyota provided a professional experience and honored the online pricing. Thank you for choosing us!

April 09, 2025

Nikki was a great advisor and went above and beyond for me. My tech Adam fixed my car with professionalism. Great service dept. More

by kevin.whitaker13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Gravely, Adam Reynolds
Apr 10, 2025 -

Shelor Toyota responded

Kevin, we're delighted to hear that Nikki and Adam provided such excellent service at Shelor Toyota. Thanks for sharing your experience with us!

April 06, 2025

Very and knowledgeable professional staff. Treated with courtesy and respect. Very accommodating to our needs. More

by durham_j
Recommend Dealer
Yes
Employees Worked With
John Nixon
Apr 07, 2025 -

Shelor Toyota responded

Durham, we're delighted to hear that our team at Shelor Toyota provided you with courteous and respectful service. Thank you for sharing your positive experience!

April 02, 2025

Matthew was top notch and was personable and easy to work with. Mark in finance was knowledgeable and explained everything about financing, warranties etc More

by Dbeightol48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb, Matthew and Mark.
Apr 02, 2025 -

Shelor Toyota responded

We're delighted to hear that Matthew and Mark provided you with such a positive experience at Shelor Toyota. Our team is committed to making the process smooth and informative for our customers. Thank you for sharing your feedback!

April 02, 2025

Quinton from Shelor was professional, helpful and efficient! I was only in for an annual inspection, but things went very smoothly and quickly. Exactly what I needed. More

by rfurman74
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinton
Apr 03, 2025 -

Shelor Toyota responded

We're glad to hear that Quinton provided you with a smooth and efficient experience at Shelor Toyota! Thanks for sharing your feedback, and we hope to see you again next time.

March 31, 2025

Mr . Matthew Moore was exceptional in helping me find my vehicle. He answers questions thoroughly and responds to calls and texts promptly and courteously More

by Pattie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Moore
Apr 01, 2025 -

Shelor Toyota responded

Pattie, we're delighted to hear that Matthew provided exceptional service and made your experience at Shelor Toyota smooth and seamless. Thanks for sharing this feedback!

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