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Shelor Chevrolet

Christiansburg, VA

4.6
361 Reviews

2265 Roanoke St

Christiansburg, VA

24073

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Showing 361 reviews

March 08, 2024

We have brought our vehicle to another dealership owned by Toyota several times. That dealership was where we bought the vehicle New. The vehicle has had several problems that we have brought back to the d More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki, Will
Mar 11, 2024 -

Shelor Chevrolet responded

We're so glad to know that you had a positive experience with us at Shelor Chevrolet! Our team always strives to listen and provide the best solutions for our customers. We look forward to serving all your future needs. Thanks for giving us a chance!

March 06, 2024

Got the job done in a timely manner with limited down time on my end thank you More

by kevinmmottesheard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy
Mar 06, 2024 -

Shelor Chevrolet responded

Thank you for your confidence in Shelor Chevrolet, and for your business. We are grateful to have you as a customer, Kevin!

March 01, 2024

Transparency, professional staff and quality job. I did not feel rushed and everything was explained well. More

by littlesistachapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk staff and the service tech
Mar 01, 2024 -

Shelor Chevrolet responded

Thanks for the review! We're glad to know you appreciated our transparency and professionalism at Shelor Chevrolet. Don't hesitate to reach out if there's anything else we can assist with in the future!

February 26, 2024

Had to pay for a rock to be taken out from undercarriage under warranty 70$ More

by poppietyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
Mar 01, 2024 -

Shelor Chevrolet responded

We are glad to hear that the issue you were having was taken care of. Unfortunately, not all service work will be covered by warranty due to only covering defects in materials and workmanship. If you would like to reach out to us directly, we will verify. Customer Relations – cr@shelor.com

February 16, 2024

Everyone was very friendly and helpful. They worked with us on our purchase, and pulled the vechile under the awning so we wouldn’t get wet. More

by junecrutchfield2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Beavers
Feb 16, 2024 -

Shelor Chevrolet responded

We're so glad to know our team at Shelor Chevrolet was able to provide a friendly and helpful experience! It's great that we could assist with your purchase and keep you dry in the process. Safe travels in your new vehicle!

February 14, 2024

Great Service and attention to detail. Friendly Staff. Did a good job on my routine service. More

by Dorie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Arnold
Feb 14, 2024 -

Shelor Chevrolet responded

Thanks for the 5-star review, Dorie. We are here for anything else you might need down the road at Shelor Chevrolet!

February 09, 2024

Great people nice clean place Angel Altizer was very nice kept me informed the whole time More

by Chadm9631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Altizer
Feb 09, 2024 -

Shelor Chevrolet responded

Thank you for leaving Shelor Chevrolet a five-star review! Your kind words for Angel and our team made our day. See you next time, and travel safe!

February 01, 2024

Everything went great. Took opportunity to. Get a new battery with winter here. Also state inspection was free. And was in and out in a reasonable time. More

by 633drp911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Cerva
Feb 01, 2024 -

Shelor Chevrolet responded

We're glad to know your visit at Shelor Chevrolet went smoothly and efficiently! It's great that you took advantage of our free state inspection. Stay warm this winter with your new battery, and thanks for the review!

January 24, 2024

Great service with the actual job performance. But is excessive time spent in waiting from the job being completed, car moved out of the stall and contacted that job was completed, until checkout/ More

by ssellsos
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 24, 2024 -

Shelor Chevrolet responded

Thanks for your feedback! We're glad to know you were satisfied with the service at Shelor Chevrolet. Your point about wait times is well taken, and we'll definitely look into ways of streamlining this process. If you would please reach out to us so we can track down how this happened, that would be helpful. CR@shelor.com

December 21, 2023

Shelor's service has been great for me. All employees are super to work with. More

by Grmajam
Recommend Dealer
Yes
Employees Worked With
Brian, Bart, Roger and Joe
Dec 21, 2023 -

Shelor Chevrolet responded

Thank you for the review! We hope to see you again at Shelor Chevrolet!

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