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Shelor Chevrolet
Christiansburg, VA
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My experience with Shelor moto mile was all around the worst car buyimg experience i have ever had. I made arrangeent to drive 5 hours to look at THE truck i had been lookin for that they had. Called the worst car buyimg experience i have ever had. I made arrangeent to drive 5 hours to look at THE truck i had been lookin for that they had. Called the saleman 3 times while I was in route to their dealership to inform him i was on my way only to pull into the parking lot to be told my truck i was interested in had just sold. They then tried talking me into something different. I was lookin to trade in a truck that was 5 years old with 70,000 miles on it. I checked book on my truck before i left and was givin a rough estimate of 16-17 trade in. They offered me 14000 and wanted me to finance 6 grand more on a truck that had twice the miles of mine and was only a half ton gas. Keep in mind mine was a 3/4 XLT ford diesel. All in all it was a gamble for me and i lost. Costing me 12 hours of time away from home and 175 dollars in fuel. I will never even look at their site again. More
I have given the above rating mainly because the team at Shelor Chevrolet made my experience of buying my dream truck an absolute fantastic experience! In every way possible they made me feel comfortable du Shelor Chevrolet made my experience of buying my dream truck an absolute fantastic experience! In every way possible they made me feel comfortable during my visit there. Hilda went out of her way in offering me refreshments and just simply knows how to treat a customer. She is a living definition of the word "hospitality"! The entire staff greated me with a smile and a firm handshake. Never did i feel like i was being taken advantage nor did i feel pressured. When the time comes for me to buy a new vehicle again, i sure hope those folks are still there at Shelor. No disrespect to any other sales professional or manager but i can see why Shelor Chevrolet has such a great name......Its Hilda and the Management Staff carrying a heavy load! Travis Keith Martinsville, Va More
My experience at Shelor Motor Mile was as good of a buying experience as I've had. The only way it could have been better would be if they gave me the car for free. buying experience as I've had. The only way it could have been better would be if they gave me the car for free. More
From the moment I walked into Kathy's office then to Mark and on to Melissa, everything just flowed smoothly. I had no anxiety as is usual and the professionalism and kindness of EACH of these 3 Shelor empl and on to Melissa, everything just flowed smoothly. I had no anxiety as is usual and the professionalism and kindness of EACH of these 3 Shelor employees was exceptional. I will definitely recommend Shelor and these employees to everyone I have a chance to speak with. More
We are very happy we chose Shelor. All the employees were friendly and very helpful. Great selection of vehicles. Jermaine was great to work with. friendly and very helpful. Great selection of vehicles. Jermaine was great to work with. More
Phillip and Richard were a pleasure to deal with. We feel like they gave us enough information and the best deal on our new '11 Silverado Crew Cab. like they gave us enough information and the best deal on our new '11 Silverado Crew Cab. More
Jarmaine was very upfront,pleasant,and had informative information to offer us. It was great to work a deal with him. The rebates on this truck were fantastic, a great time to buy. information to offer us. It was great to work a deal with him. The rebates on this truck were fantastic, a great time to buy. More
I enjoyed working with Mike he was not pushy, like most sales people are. He seemed knowledgable of the vehicle I purchased. He also followed up to check on my satisfaction and to see if there was any th sales people are. He seemed knowledgable of the vehicle I purchased. He also followed up to check on my satisfaction and to see if there was any thing i had questions about. More
Richie went far and beyond what we expected. We have traded with Shelor's for many years and always had pleasant experiences. Our last purchase was through Marvin Arington and was wonderful. This time R traded with Shelor's for many years and always had pleasant experiences. Our last purchase was through Marvin Arington and was wonderful. This time Richie Law was just as good as him. Great personality! Shelor's should be honored to have such a good employee. I would recommend him to anyone looking to purchase a new car. I would recommend him to get a larger office, we felt as though we were setting in a closet. More
My husband and I were extremely pleased with our customer service at Shelor's. The promptness of a return call when we were "just browzing" the Internet of dealerships was our first indication that Shelor's service at Shelor's. The promptness of a return call when we were "just browzing" the Internet of dealerships was our first indication that Shelor's were eager to talk with us and meet our needs. Once we arrived at Shelor's, we were taken care of promptly by the salesman, Michael Tozzolo, who did a fantastic job. We'll certainly be giving high recommendations for Shelor Motors. Thank you. More