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Shelor Chevrolet

Christiansburg, VA

4.6
361 Reviews

2265 Roanoke St

Christiansburg, VA

24073

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Showing 361 reviews

July 23, 2024

I has an issue with fuel system 3 years ago, recall work qaa needed. Engine light came on again two weeks ago. Had my mechanic hook up to computer, and it was a problem with excessive fumes purging from fu More

by donnaharvey123450
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Whiting
Jul 30, 2024 -

Shelor Chevrolet responded

Donna, we understand your frustrations. Unfortunately, recall work only covers the exact repair that the franchise deems to be necessary. The recall completed three years ago was specific to the fuel pump module. If you need any further assistance, please reach out to us directly. cr@shelor.com

June 13, 2024

It was a good experience and they were helpful and work with us. I appreciate such a good job they did. More

by october25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 13, 2024 -

Shelor Chevrolet responded

We're delighted to hear you had a positive experience with us at Shelor Chevrolet! Thank you for your kind words and support. Safe travels ahead!

May 24, 2024

Excellent service on both of vehicles. Joe Whiting, Kevin Fizzano and the rest of the service team have taken care me of me over the years. Doesn't matter if my vehicles just need serviced More

by Tommyb.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Whiting, Kevin Fizzano.
May 26, 2024 -

Shelor Chevrolet responded

Tommy, we're delighted to hear that Joe, Kevin, and the team have consistently provided excellent service for your vehicles. Thanks for being a loyal customer at Shelor Chevrolet!

May 01, 2024

A great experience. I can tell they put a lot of effort and care into their work. More

by aha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Allen
May 02, 2024 -

Shelor Chevrolet responded

Aha, thanks so much for the 5-star review of Shelor Chevrolet! It's a pleasure to assist you with all your vehicle needs.

April 26, 2024

This was my first service for my Chevy Silverado 1500. I will be back again. More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Whiting
Apr 26, 2024 -

Shelor Chevrolet responded

Thanks for trusting us with your Silverado 1500's first service! Here's to smooth, safe miles ahead! - The Shelor Chevrolet Team

April 26, 2024

Every thing was great service was easy to get in and out and waiting time was great More

by djnaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Apr 26, 2024 -

Shelor Chevrolet responded

Thank you for the excellent review of Shelor Chevrolet! We are glad that everything went smoothly.

April 25, 2024

Joe, our service advisor, effectively communicated with us during all aspects of our vehicle's service visit. The only negative about our experience was the fact that a service (replacement of tire pressu More

by Buick owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Apr 25, 2024 -

Shelor Chevrolet responded

We appreciate your feedback and continued support! It's great to know that Joe was able to keep you well-informed throughout the service process. We understand concerns about pricing and will take this into consideration as we move forward. Thanks again for choosing us for your automotive needs!

April 23, 2024

Informed, polite, and friendly. Warm greetings and helpful will to explain every step and cost. More

by Dogblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grosshans, Casey
Apr 23, 2024 -

Shelor Chevrolet responded

It was our pleasure to assist you. Thank you from all of us here at Shelor Chevrolet!

April 22, 2024

Great service the advisor keep me informed of what was happing took very good care of me it's hard to find good service that's why I come here More

by Terryhagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby,and advisor
Apr 22, 2024 -

Shelor Chevrolet responded

Terry, we're glad to know our team at Shelor Chevrolet provided you with great service and kept you well-informed. We appreciate your trust in us!

March 28, 2024

Had my car serviced at the mopar express lane recently. Service was completed on time. Every one was friendly and willing to help with anything I needed. More

by sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Biggs
Mar 28, 2024 -

Shelor Chevrolet responded

Sam - We're glad to know that you had a positive experience at our Mopar Express Lane here at Shelor Chevrolet. Our team is always ready and willing to assist! Thanks for your review, we appreciate it!