Shelbyville Chrysler Products
Shelbyville, KY
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Excellent customer service I walked in the doors, treated like family! Everyone was very nice and willing to assist you. They work together as a team to make sure you walk away I walked in the doors, treated like family! Everyone was very nice and willing to assist you. They work together as a team to make sure you walk away satisfied... More
2nd time buyer I had a good experience the first time buying a vehicle and have been pleased with my second purchase. On one occasion I even had a great conversatio I had a good experience the first time buying a vehicle and have been pleased with my second purchase. On one occasion I even had a great conversation with the then new owner. A very likable young man. No I don’t know him personally but my first impression was a positive one. This dealership has also serviced my vehicles by doing the preventative maintenance and trouble shooting some mechanical issues that have occurred. All of which were taken care of satisfactorily. The one thing I have been seeing is that the dealership is getting very busy and that is a good thing. Success is what we want. I just hope that they will never lose the personal touch and attention to detail that is so important to customer satisfaction. More
Good experience The whole staff was very Attentive and extremely helpful towards me and my father would highly recommend coming here, an overall good experience from The whole staff was very Attentive and extremely helpful towards me and my father would highly recommend coming here, an overall good experience from this dealership. More
One of the fastest and smoothest Purchases for a New vehicl Everyone was super helpful and friendly to deal with and work with on my Purchase if the 19 Jeep Rubicon.. Sales staff was super helpful and The Finan Everyone was super helpful and friendly to deal with and work with on my Purchase if the 19 Jeep Rubicon.. Sales staff was super helpful and The Finance department had the paperwork ready super fast ! I highly recommend this Dealership to anyone looking to buy a new or used vehicle! More
Nobody can look out a window They ran my husband’s credit as well as my own which knocked a couple points off. All for a car that was sold and off the lot 4 days ago. Nobody bothe They ran my husband’s credit as well as my own which knocked a couple points off. All for a car that was sold and off the lot 4 days ago. Nobody bothered to tell us it was sold, however they did try to sell us another vehicle that we did not want. Nobody returned my calls or offered to make it right. I spoke to 4 people who all promised to return my calls and didn’t. It took 2 hours to get a straight answer to “Is it there or not?” Complete waste of a day, points on my credit score, and breathe on the phone. I would have liked to speak to upper management, but I doubt I could get that far without being hung up on. More
If in the market for a new truck find Josh Reese Walked in told him what I was looking for and he located a truck within a hour that had exactly what I was looking for. I received a good trade value Walked in told him what I was looking for and he located a truck within a hour that had exactly what I was looking for. I received a good trade value for my trade and received the new truck the following day. More
They we’re completely honest and forthright. I really appreciate Kayce and everyone else at this dealership. They communicate at 10 times what one would expect, or at least what I expected. They I really appreciate Kayce and everyone else at this dealership. They communicate at 10 times what one would expect, or at least what I expected. They we’re honest and true. I recommend them for your Dodge, Jeep, RAM, and Chrysler needs. More
Highly recommended Great staff & excellent service! Justin & Herb went above & beyond to make me feel comfortable & very happy with my new Jeep Renegade! If you are in Great staff & excellent service! Justin & Herb went above & beyond to make me feel comfortable & very happy with my new Jeep Renegade! If you are in the market, you should definitely go to them. More
Unexpected This place is awesome! I would bore you with all of the details. What I’ll tell you is, every word that was told to me was honest and forthcoming. Com This place is awesome! I would bore you with all of the details. What I’ll tell you is, every word that was told to me was honest and forthcoming. Communication was on par with a perfect relationship if one were to exist. More
New vehicle purchase Streamlined, quick and easy. Purchasing a vehicle is not my favorite activity in the world so I appreciate the assistance Frank added to streamline th Streamlined, quick and easy. Purchasing a vehicle is not my favorite activity in the world so I appreciate the assistance Frank added to streamline this process. More