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Shelbyville Chrysler Products

Shelbyville, KY

3.9
247 Reviews

2121 Midland Trail

Shelbyville, KY

40065

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Showing 247 reviews

July 14, 2017

Excellent buying experience We needed a new van. Everyone was friendly and helpful. Worked with Kayce, Geno, Ed, and Rich. Very satisfied with the experience. They even helped wi More

by Gjcarrev
Recommend Dealer
Yes
Employees Worked With
Ed Brown, Nick Reese, KC Page
July 14, 2017

Good purchasing experience The guys worked hard to make a deal with me but didn't use high pressure sales tactics. Will definitely return when in the market for another vehicle More

by Bruiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Alcorn, Wan Abdul-Ahad
July 03, 2017

Oil change Had an appt. today at 2:00 for a oil change, over 2 hrs. Later they bring truck out with tires rotated ( which had done last week) & no oil change. No More

by Tim Ruble
Recommend Dealer
No
Employees Worked With
Talked with Hugh
Jul 07, 2017 -

Shelbyville Chrysler Products responded

Jason, the service manager, said that he sincerely apologizes for the miscommunication that resulted in the tire rotation, etc. The advisor whom you worked with is still relatively new and has been educated in order to prevent something like this happening again. Jason said in the future, please ask for him directly if you would like. That way we can be sure this doesn't happen again.

June 17, 2017

Best sales staff you could ever meet There is only one way to talk about my experience with the team at Shelbyville Chrysler!! They are awesome. They acted as if we had been long time fri More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan, Nick
June 07, 2017

Stay Away-Lied about price We were offered a price in person and didn't take the offer and looked around at other dealers. Once we went back to make the deal, the price t More

by Charlie67
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Bendixen
Jul 07, 2017 -

Shelbyville Chrysler Products responded

We apologize for the misunderstanding. We strive to be honest and forthcoming with our quotes but sometimes a rebate may be mis-quoted or some other oversight may occur. We appreciate you bringing this to our attention and will endeavor to prevent that from happening again.

April 26, 2017

They will con you !! Stay away if you can !! They lied to me and said my loan was approved and I was driving car for a week when realized it wasn't . Then they tried getti More

by kattyshack88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Geno , Owen
April 11, 2017

Amazing If you find yourself needing a new or preowned vehicle, please ask for Kayce Page to be your auto salesman. Kayce made the process quick and painless. More

by Eddie B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayce Page (salesman)
March 13, 2017

braaap my BRZ I was online looking at a Subaru BRZ and in just an few minutes geno lefever contacted me we tex for a few hrs then I set a appointment when I got th More

by kelsiehill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
geno lefever
March 05, 2017

Wonderful experience, great dealer Geno put me in my dreamcar, they worked with us, we're friendly and I was in and out in no time. Awesome place to buy a vehicle! More

by Carissa Segrest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno LeFever 2.0
February 28, 2017

Geno 2.0 Everyone we met that day was very nice and by far exceeded our expectations both with our buy and the fact that they had to stay over a little longer More

by Tgp3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno
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