
Shelbyville Chrysler Products
Shelbyville, KY
Filter Reviews by Keyword
By Type
Showing 247 reviews
Horrible experience from the start. They first didn’t want to work with me after I found a truck that I liked. No budging on price at all. Then received a phone call that evening that t They first didn’t want to work with me after I found a truck that I liked. No budging on price at all. Then received a phone call that evening that they would work with me. Drive 4 hrs there to look at truck. Finance manager James Moore was not upfront about the financing and added $4192 to the financing. No I was not asked if I wanted a warranty or towing or anything else. I have AAA. Do not need all that. After a phone call to Mr Moore he was very belligerent and barely let me talk. My truck is going back to today and attorney notified. Buyer be very aware about this dealership. Very underhanded and not upfront . Doug May. More
I just bought a new Dodge Charger. One of many cars I bought at this dealership. It was a good experience. The sales, finance, service and parts staff are always helpful. I recei One of many cars I bought at this dealership. It was a good experience. The sales, finance, service and parts staff are always helpful. I received a fair price on my trade in and on the new car. More
Went to this dealership to purchase a truck. Initially was told we could not get the deal we wanted. Left the dealership. Was hounded all day with texts and calls. They came up with a excepatble Initially was told we could not get the deal we wanted. Left the dealership. Was hounded all day with texts and calls. They came up with a excepatble deal.we continued to look at trucks online.we the the same truck. They had raised the price by $3000.I called talked with the General manager, he assured me our deal would be honored. So this is a good dealership. More
It was a good experience. My salesperson Dennis was very helpful. Geno Federico was patient and helpful. The sales manager Brian was helpful at explaining details I did not My salesperson Dennis was very helpful. Geno Federico was patient and helpful. The sales manager Brian was helpful at explaining details I did not understand. The sales manager I first worked with Jake Whitful was also very helpful. I've worked with Nick Reese in the past and he was good to work with. Frank Ford was GREAT! I am very happy with my new Jeep! More
We bought a new Ram truck several months ago and had a wonderful experience. We decided to go back and buy a used vehicle over the weekend and it was a totally different experience. It takes us 3 hrs to wonderful experience. We decided to go back and buy a used vehicle over the weekend and it was a totally different experience. It takes us 3 hrs to get to this dealership. They tried to offer $1,000 for our trade in that is worth $6,000. When we argued this point they said that they could give us a higher amt for our trade in but then they couldnt give us the sale price of the veh. They finally offered $3,000. We were also told over the phone and prior to our arrival that interest rates were 5.6% and we had a good credit score. Well we got 11% which was higher than what we got on the truck we bought there just a few months ago AND our credit score was higher the 2nd time. We ended up getting the car but we had to put down a higher down payment then we wanted our monthly payment was higher than what we needed. Then they couldn't even fill the gas tank up for us. We will never go back. More